This is my FIRST TIME using and reading Reviews. So glad that the Male Worker on the Phone convinced me to drop the Lesson. He's such Hard Worker, He needs Raise from current Wage per Hour to Fired. It looks like he is "bettering" this work place Services.(since there is soo MANY Single Star Reviews)
For Context: I made a Call last week; for an appointment for Tomorrow(8/8/17 2hr Driving Practice Lesson) Something in my private life came up which conflicted to driving appointment. So i call&asked the Organization(or Lack of) to cut the 2 Hours to an Hour. Nice Lady answered and found the schedule but switch over to the guy who scheduled me but this time its was different. He was COMPLAINING TO ME for asking to cut 2hr driving lesson to 1hr. I was confused and when I was going to confirm from a relative if i needed to change 2hr to Hour lesson because of personal life situation. The guy(on the Phone) tells me to call 10min later and hangs up with Mad Baby Attitude?! Baffled from this; I call and he picks up but speaks Spanish but not to me? He was talking to someone else for good min or two mins. I ask if he switch the line to Female worker who was handling my situation, when he refused I asked to Cancel my apportionment He then hangs up on me?!without confirming if I was no longer having an appointment. I call again after looking up this place by Google and DAMN single Stars like its 24 Official States in America(July 4, 1822 – July 3, 1836). It was sign that i needed to make sure i was not scheduled for appointment tomorrow because i don't need Madman at my place of living. Third and Fourth call he is dialing and screeching…yes Screeching(don’t know how; DON’T want to). I told a relative I need to go to this place to cancel. He tries to stop me and he calls the place to Cancel. I say: No; I DON’T TRUST this guy worker to cancel because he hangs up before confirming anything. I NEED to speak to Management so they can Cancel my appointment with confirmation. I don’t need a Madman at my living quarters. My relative gets the Confirmation because its different voice asking about their possible customer and HE CONFIRMS to my Relative that he is now cancelling it at my Relatives Request. In my mind: this guy is Crazy worker and People at internet NEED TO KNOW THIS. So here we are posting a Review about service where this unknown Male Worker at the “Ideal” Driving “School” is convincing possible customers to NOT use their money at their work place. So you be the judge if this is Organization(or Lack of) to give “Driving Education” where ONLY one guy seems to not like to have possible customers to do business with this “Ideal School”. Hope the business has Martin Luther's Reformation to it Workforce to better their service for the Public and not by Standards of One Man in this workplace(who doesnt CLEARLY want to work there) because u lost my support to try to get service from you & eventually MANY others will do so if they see these MANY single star...
Read moreEverything is perfect about this school, except for one important detail.
Let me start with the pros: my instructor, Nancy, was punctual and highly competent, the cars are all identical (which is essential, since you know that the car you practice in is the one you will take to the test), the parking cones used are the correct size (also essential for the test), and they don't bill you for missed appointments.
That said, here is the one con- but it doesn't have to be a deal breaker: CALL THE UNION CITY OFFICE FOR YOUR APPOINTMENT. This is because the receptionist/appointment coordinator at the Clifton office is the single biggest jerk you will ever encounter at a front desk, hands down. He bungled my appointment the day before the test, and when I called to ask where my teacher was he blew up and started ranting about how no one there would work with me because I was so terrible (which is unlikely since I passed my road test the next day). Even worse, when my mother called up to see why I ran off crying he did everything in his power to ensure that my mother never let me use her car (thank God he didn't succeed). It has been over a month and I am still completely traumatized. In today's labor market I cannot imagine why they don't just hire a decent human being- or a machine- to answer the phone.
Ideal Driving School is the way to go- IF you call Union City. Just tell them about this review if they won't make a Clifton...
Read moreThe IDEAL driving school company is a company that does not act correctly. I went to get my CDL for a large school bus, you have to understand that not all companies offer this service. I was very clear when I told them that I needed it by large bus, they told me that they had it, there was no problem, the value was $3,600, I paid it in cash all the amount , at that moment, and when I returned to take my classes, I went into the office of Mrs. Alicia (manager of the place) and she told me that they did not have large school bus that they had a small bus but that I could take my exam on the small bus and then take another exam on a large commercial bus but this would imply more money I told her that I was not going to pay more money than what we could do if she was I agree with that, it was that I could take my classes with the bus company I work for because they had big buses and they offered me to train me for my driving test, she had no problem I took with IDEAL certificates that were demanding motor and vehicles after February 2, 2022 when I was ready for my driving test I went to the office to check that everything was ready for this day Alicia printed me my certificate she made me look at the computer that I was already registered but with the great surprise that when I went to my driving test they told me in motors and vehicles that I have no record of any driving company I registered, I called Mrs. Alicia to ask her what had happened and she told me that she can't give me that certificate because she didn't give me my classes, that is, I wasted my time and my money because of this company, they are too irresponsible, taking advantage of the new norm that motors and vehicles get, they made a lot of money with this new law taking advantage of us in short I managed to get my license through my work thanking God that they made me a record when they saw that this company stole my money Thank you very much IDEAL I recommend NOT using this company they are a joke la compañía IDEAL driving school es una compañía que no actúa correctamente yo fui a sacar mi CDL para bus escolar grande hay que entender que no todas las compañías ofrecen este servicio yo fui muy clara al decirles que lo necesitaba en bus grande, ellos me dijeron que si lo tenían que no había ningún problema que el valor era $3600 yo los pagué en Cash, en ese mismo momento y cuando regresé a tomar mis clases entré a la oficina de la señora Alicia (gerente del lugar ) y me dice que ellos no tenían bus escolar grande que tenían bus pequeño pero que podía hacer mi examen en el bus pequeño y luego tomar otro examen en bus grande comercial pero esto implicaría más dinero yo le dije que yo no iba a pagar más dinero que lo que podíamos hacer si ella estaba deacuerdo con eso era que yo podía tomar mis clases con la compañía de bus que yo trabajo porque ellos tenían buses grandes y me ofrecieron ellos mismos entrenarme para mi examen de manejo ella no tuvo ningún problema yo tomé con IDEAL los certificados que estaba exigiendo motores y vehículos luego del 2 de febrero de 2022 cuándo yo ya estaba lista para mi examen de manejo fui a la oficina a chequear que todo estuviera listo para este día ella me imprimió mi certificado me hizo mirar en la computadora que ya estaba registrada pero con la gran sorpresa que cuando fui a mi examen de manejo me dicen en motores y vehículos que yo no tengo ningún registro de ninguna compañía de manejo me registro, llamo a la señora Alicia a preguntarle qué había pasado y me dice que ella no me puede dar ese certificado porque ella no me dio mis clases o sea que yo perdí mi tiempo mi dinero por parte de esta compañía son demasiado irresponsables aprovechándose de la nueva norma que motores y vehículos saco, ellos sacaron mucho dinero con esta nueva ley aprovechándose de nosotros resumiendo yo logré sacar mi licencia por medio de mi trabajo dando gracias a Dios que ellos me hicieron un registro al ver que esta compañía robó mi dinero muchísimas gracias IDEAL recomiendo NO utilizar esta compañía son...
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