Friendly Computer Services — Attraction in College Park

Approximately four months after buying my HP touchscreen laptop in 2016, I spilled red wine on the keyboard and some of the keys stopped working. I used the touch screen and purchased a blue tooth keyboard; only problem was the space it took up. A screw fell out of the hinge and my laptop could not close properly. Friendly was professional and friendly. They quoted $200 to fix; I told them I'd call them within two weeks to fix. I tore my achilles tendon and did not get back to them right away. I came back to the store and asked that they fix my laptop. They contacted me to say that my hard drive was broken, to fix the hinges was too expensive and that they could not fix the keys. In summary, it was too expensive to fix. I called back again to ask about my hard drive because the laptop was operable before bringing it to them for service. I was then told that they never said anything was wrong with my hard drive; they just wanted to make sure nothing was wrong because it does not make sense to spend a lot of money to get it fixed if there was a problem. Why would I bring them my laptop to fix and not let them know something was wrong with the hard drive if I knew something was wrong??? The 360 degree change in customer service leads me to believe they broke my laptop. Each time, we spoke they asked if I left the...

I came to get my computer problem diagnosed after having spent alot of time and frustration trying to connect to the internet. When I called, I spoke to John who was extremely friendly and professional. He said I could bring it in anytime and leave it to be looked at. When I came in the next day, John wrote it up and said he would let me know the next day what the problem was and how much it would cost to repair it. Just as he promised I received a call the next day and when I had a question he put the technician on the phone (RJ) who explained very clearly what the problem was and how he fixed it. Not only was my computer problem solved, but I learned how to prevent it from happening again! I highly recommend the service here to everyone!...

I just needed to have memory installed in my computer and called to ask if I could bring my computer in and have it installed right away. Other places I called said I'd have to leave it for days - not Friendly Computer Services. They had me bring it in the next day and installed it while I watched. They also cleaned the insides and checked to make sure the computer was recognizing the new memory and working correctly before I left. And they answered all my related, and not so related questions. It was my first time in and I will go back when needed. I highly recommend them. They are what their name implies: Friendly, accommodating and very knowledgeable. If you don't know what you're doing with computers, you can...