Uptown Cheapskate College Park — Local services in College Park

The clothes on display are neat and in good condition - clearly worn before, but without severe damage. I was able to purchase two awesome denim items here. The staff was friendly.

My low review comes from my experience trying to sell and donate my previously worn clothes. I came to this store because I am relocating, I need to downsize, and I want to prevent waste.

The brochure at the counter when I made a purchase is attached. I read through both sides of the paper before I brought clothes in. It says “we accept all seasons and sizes of clothing from XS to XXL.”

Liz told me to bring items back and try again in August when I came in with a few cold weather pieces. It’s confusing to read the brochure beforehand which says, “the best of all seasons all year long,” only to be told at the counter that a sweater won’t be accepted today.

I didn’t appreciate the way I was spoken to as if it’s common knowledge which seasonal clothes to bring even though I followed the instructions provided by the store. Why give out a checklist for people to use if it’s actually based on the buyer’s personal preference?

I came back the next day with clothes more aligned with what Liz suggested: like-new, casual, in-season items.

I tried to bring in items I had from brands that the brochure recommended (old navy, etc.), then I was told they wouldn’t take some because they had straps and strings that don’t hang well on the hangers. I tried on a spaghetti strap item the day I made a purchase from the store. You’re selling clothes with strings and straps, so what’s the honest explanation?

Apparently they’re not accepting certain prints either. Something about that says to me you’re curating clothes on the rack for people who only look and dress in one way. That should be fine, except that’s not how your eco-friendly, upcycling business model is marketed.

Update your messaging if your qualifications aren’t actually what you’re saying on paper you’ll buy. Who is actually selling their clothes here? Is this store honestly providing a fair range of styles and sizes?

It isn’t thrifty, sustainable, or upcycling if you’re only focused on stocking fast fashion items that you want to practically have the tags still on.

Other items I brought in (a tshirt and another top) were denied because of stains. I washed everything before I brought them in. Since it was a holiday, they told me to come back the next day for an offer. Those items didn’t have stains on them when I dropped them off. It’s odd the same person whose suggestions I tried to follow dumped my clothes out of the bin and denied them because of stains that weren’t there when I saw the items last. Something about that was off putting like a weird power trip.

There is still signage in the store that advertises they’ll donate clothes for you. They don’t actually do this anymore. I’m unsure how long that’s been the policy, which brings me back to my point about keeping consistent with your messaging.

Would I sell this to my best friend?

I selected clothes that I would happily share with my friends. Some are pieces that I have received from my friends, and pieces I know would be of great value in a place that actually honors the spirit of a good thrift.

The better question is, are my best friends even welcome to patron this place? It’s not as size inclusive or fashion focused as it seems. The selling counter feels like a place where the supervisor is dictating an aesthetic measured by an unclear standard most likely based on...

No stars if i could star since i cant. Shop uptown cheapskate other places in the DMV rockville is nice and so are the others. College park is in bed with HomeCourtDMV n their vintageshop. They will place things on hold for them they think theyll like and keep it on hold so customers cant buy it and it can be resold at a way higher price at homecourtDMV. So dont shop either store shop the other uptown cheapskates and you will get a fair shot and for branded stuff theres plenty of upscale resellers. Brand new product came in still on the rack some items not even priced. When i asked for the 2 items i wanted they told me someone put it on hold. I asked how long are holds they said 24 hrs. 48hrs later i called the store to confirm pricing of both items and availability. When i got to the store they denied me purchasing the item as "they hold items for specific customers for more then 24 hr." So i wait another 2 days and come back to the item still on hold for the special customer and the store owner is the one telling me. So i ask "is it on hold forever?" She begins to tell me "u dont know the customer" i repeat my question. N she says "itll be on hold until whenever he feels like picking it up." I dont know about everyone else but i think all customers should have a fair shot at anything that comes in the store if not then what is the point to even shopping thrift if the good stuff is going to be held for another store? Thats my 2 cents bad customer service was terrible from the manager coworkers are very pleasant, pricing isnt even great. On top of not getting the same opportunities as other customers that have preferences. I will never shop sell or suggest uptown cheapskate in college park to anyone. On top of everything they have some fake off white Jordan 1s on the shelf for $1500 and their special customer is their authenticator and also works at homecourtDMV sounds like a conflict of interest to me. Also sounds like a better business bureau issue to me so we will see where this goes. Bad business is never...

I recently visited Uptown Cheapskate with five large bags of clothing from brands such as Zara, H&M, Ralph Lauren, Nike, and House of CB many of which were brand new with tags still attached, and never worn. Due to the weather, it was lightly raining when I arrived. However, the walk from my car to the entrance was less than 20 feet (maybe a five-second walk at most) and all the items were securely packed and not exposed to any significant moisture.

Upon arriving, the woman who accepted the drop-off was noticeably rude and dismissive. I didn’t take it personally and remained polite, assuming perhaps she was having a bad day. Roughly two hours later, I received a call that my items had been reviewed. When I returned to the store, another employee informed me that none of the items could be accepted. I asked the original employee (the one who checked me in) for clarification on why none of my items could be accepted and her reasoning was that because it was raining, they were unable to take the clothes in as they had "nowhere to dry them."

That explanation didn’t make much sense given the circumstances. The clothes were not wet, nor were they handled in a way that would expose them to enough rain to require drying. Considering the quality and condition of the items and the fact that many were unworn and tagged, this response felt more like an excuse than a legitimate policy.

The inconsistency and dismissive attitude I received raised concerns that I can’t ignore. I left the store feeling disappointed and frustrated by the lack of professionalism and courtesy shown throughout the experience.

I hope management takes this feedback seriously, as customer service and transparency are key, especially when dealing with consignments from people taking time and effort to bring in...