Pizza Hut — Restaurant in College Park

Came here with my family to dine in for dinner. Before placing our order we asked if the $5 kids meal included the drink as outlined on the menu and were told yes. When the bill came we were charged separately for each kids drink. We asked for the menu to double check when the meal came and it does say that the drink is included. We brought this to the attention of our server and he cunsukted with Melvin whose name tag read Management team. Melvin came over and informed us that the drinks are separate. When we showed him there menu that was given to us he explained that they do not go by the menu prices and that he can only add what is in their system and they don't have a feature that would include the kids meal drink with the kids meal. After informing him that we asked about it before ordering he further stated that it was nothing he could due to correct this. We asked if he could take the drinks off all together since they technically should not have been an additional charge and was told that he could not. The best thing he could offer was 10% off which does not cover the full drink up charge. I informed Melvin that this is not good for business and that it is false advertisement. He brushed my statement off and said its nothing that he could do. As a patron I feel ripped off and although the waiter was nice the professionalism of the management sucks. Would jot recommend this place because of the up charges and...

NEVER AGAIN!!! If I could give this place no stars I would. I literally live less than 5 minutes away, but still ended up waiting 2 hours for my delivery. After almost an hour and a half I called the restaurant to see what was going on and was put on hold for 10 minutes. I hung up and called back then they hung up on me. I called back a third time and after the phone rang forever I was able to speak to someone, but he was no help. The only thing the guy could tell me is that my pizza was out for delivery. At this point I could see online that it had been out for delivery for almost an hour. Anyway, right before the 2 hour mark I get a call from the driver that he's here (finally). I repeat the delivery instructions that I left with my order so he can come up to my apartment. He claims that they don't come up. True or not I find that odd since I also do deliveries for another company. I mean, if I wanted to leave my home I would have picked it up myself. If I order a delivery I want it to come directly to my door, but I digress. I went down to find him and he is sitting in his car near a side door. Smh. The only reason I tipped the driver is because he was older and disabled and I would have felt bad not to, but I was so annoyed. Of course I get upstairs and the pizza is cold and dried up. It was the worst pizza I've had in a long time. There's nothing that could make me order from this place again. From now on I'll stick...

This was one of the more bizarre good experience I've had in my life. As I child we often went to Pizza Hut and enjoyed playing the Simpsons arcade game, drinking out of the classic red Coca Cola cups, and eating pizza with the family. This location feels like a hollowed out shell of its former glory. They have done their best to maintain it and make some updates but overall I left feeling a bit weird. First of all their soda machine was down and was actually being replaced as we ate so we had 20oz bottles. We seated ourselves and received menus from a girl that was sort of a waitress but was also working a counter. After a bit she came and took our order which was fine. I noticed in looking around that at some point the wall fixtures had all been taken down and replaced with poorly made pendant lights hanging over every table. The area in the middle of the restaurant where I assume there used to be their pizza/salad lunch buffet was just open with only the stained outline on the tile of where they once stood. The carpet was updated at some point so that wasn't quite the classic look either. The tables and chairs were all updated and felt out of place. Overall the staff was friendly the food was what you are used to if you every carry out or do delivery from a Pizza Hut but I might avoid a visit here to eat in...