Rally House Graceland — Attraction in Columbus

Wow! I was so excited to go into the store after leaving DSW, me, and my husband walked in, looked around, talk to the woman, even asked her about Columbus stuff – because we’re from Columbus – really starting to miss it now! After walking out of rally house, we literally didn’t make it out of the plaza parking lot and got cut off by a Cuyahoga Falls police cruiser!! Those weirdos called the police on us, saying that we stole something! My husband walked in with a Cleveland hat on! We had to sit there with not one, but FOUR police officers while Rally House made sure that they weren’t “missing a hat“. The cops were nice enough & just doing their job but did say this was not the first time something like this is happened, at that particular store, and suggested, after being harassed that we contact corporate. I decided to call the store and speak to a manager, whom I never got her name because she was speechless. Very odd interaction and I will not be returning to that location!

This review was supposed to be for Rally House...

I recently purchased a $70 Columbus Crew golf shirt from Rally House in Graceland as a Christmas present for my dad. However, the Columbus embroidery fell off after just one wear. When I approached the store for a return or refund, they flat out refused, citing their “generous” return policy not allowing returns once tags are taken off. I understand the importance of store policies; however, when investing $70 in a shirt, I hold higher expectations for quality and durability. This level of disregard for customer satisfaction is utterly disappointing. Save your money and...

The first place I’m going to when I need to get my gear! I’ve stopped in several times and have always been greeted with a smile and received great service and recommendations from their team members throughout the store! I’d like to personally thank Ox for assisting me on my visits to grab Ohio State Football items for the upcoming season and will definitely stop in again and purchase more items in the near future! I highly recommend and appreciate this Rally...