Pita Hut Grill — Restaurant in Columbus

Absolutely garbage. Ordered it once years ago on Uber eats and it was completely inedible. Got on the app again tonight and they're on there under a different name of "falafel factory" and I didn't catch it until my food was already delivered. Their hummus has no flavor and comes with a layer of blended up pickled green chilis on top. So gross. I ordered a gyro wrap and it arrived and it wasn't gyro meat, it was rancid smelling meat patties. It wasn't a wrap, it was stuffed inside of a pita. And usually a gyro has simple lettuce and tomato, maybe some onion. This has a heap of raw onions., Pickles red cabbage, and pickles slices with a sauce that smells like it was made with every piece of produce in the entire building. No idea how anyone could give this place any stars. Couldn't even begin to eat the food. Had to throw it out all the way to the dumpster so my house...

Had a really bad experience recently with their customer service. We have gone multiple times. Each time, we have been able to use the coupons available on their website just by showing it on our phone. Today my husband went it to pick up a sandwich and the owner wouldn't honour the coupon. He said too many people are using the coupons and now we have to print them out to show them. Thats ridiculous. Pita Hut needs to come up with a better system if they don't want people to use what has been provided via their own website. Like I said, we have gone multiple times and its pretty bad when repeat customers are treated poorly. Also, they are inconsistent with their serving sizes. Sometimes we get decent servings of meat in our Gyros and other times, nope, not even close. Please fix the level of customer service. The food is good, but being treated badly is...

So, I stopped in for lunch today, I've eaten here before and although on the high end for lunch, it's always been good. First, person was on the phone and I never knew when he was asking me and when he was dealing with the phone, then got another call and was complaining loudly in some language. Put my food in to-go although I was eating there. I got the cauliflower salad, which after I ate the cauliflower, olives and canned mushrooms, half of the container was full of onions. The tabbouli, I took one bite and that was it, it smelled and tasted of solid vinegar, looked fresh but smelled off. Staff was on the phone again upset with someone so I just tossed my trash and left. Sorry I added two bucks for tip, didn't even get a hello or goodbye. Fourteen dollars and change for a cold hard seat, lots of onions. I can do better at...