CPR Cell Phone Repair — Attraction in Duluth

Before I start, Kevin was incredibly communicative and went above and beyond to try to ensure that my repair experience went smoothly! I appreciated his time and effort.

That being said, my repair of my Glacier Blue Oneplus 7t did not proceed well due to hardware problems, as the quality of the screen used is not even close to comparable to that of an OEM part. The first screen I was provided was completely defective, and I had to have it removed from the phone and come back in another day. The second screen, while displaying properly, has numerous issues that I only noticed after a few minutes of use: The hardware silent/vibrate/ring toggle on the side is flipped The display area is smaller than the OEM part The touchscreen latency is erratic and long, making it borderline impossible to type quickly Occasionally, the screen will begin to randomly flash and require a phone reboot (though this has only happened twice)

Again, while my repair experience itself was very good, the hardware used is simply not of sufficient quality.

Edit: within a month of normal usage that was fine with the OEM screen, the screen has cracked. Definitely using...

Hey my name drequita Ellison iam writing this let cpr know they didn’t go out there way to help me and when u do a claim with the insurance company you do not provide imei number the insurance company already have it in the system …. So I didn’t give anyone no wrong information….. they do not help at all so I had to call around and see why my number was wrong …….they told me it was not point of calling anybody because they can’t help me they have wait on a response from the email , I called anyway to see what’s going because it was now 3 days without my phone and they didnt help me out….. they say I had to wait until someone respond to the email it would take 24 hours and still no response so that’s when I reached out and try to see why my information was wrong I did all the work they didn’t do anything but try to wait on a email. I ask do they have a second option they say no 😞😔 so it was 3 days with out my phone because they was waiting on a email and nobody never got a answer so I had to do my home because they was not trying to...

Let Me First Say That I Only Spend My Money Where Exceptional Customer Service Is Provided And My Business Is Appreciated. This Particular CPR Franchise Should Be Rated As The Top "Cell Phone Repair" In The Nation! The Dancies And Their Staff Not Only Provide You With Amazing Customer Service, But They Take Care Of All Of Your Cell Phone Repair Needs! They Stay True To Their Word And Stand By Their Work! If It's Not Right They Won't Stop Until It's Fixed! There's Nothing Like Feeling Welcome & Safe In A Place Of Business! This Location Has Taken The Extra Step To Ensure The Customer's And Staff's Safety During The Covid-19 Pandemic. Everyone Has A Smile On Their Face And Goes Above And Beyond To Ensure That They Meet All Of Your Needs While Making Your Experience As Personable As Possible! That Is So Rare With Businesses This Day And Time! Thank You CPR Of Duluth For Making My Experience The Very Best! I Can Assure You That You Are In Good Hands With The Dancies And...