Discount Computers Inc — Attraction in Siesta Key

I heard these people are very knowledgeable about computers, but I did not have mine serviced by them. It was just a bad customer service experience. It's not actually helpful to have a group of people say random things to you like "turn your computer on and do xyz" instead of listening to the customer. If the British lady (?) could listen to people she would have understand my computer doesn't turn on, so her advice was moot. Very frustrating experience. I called in advance about my laptop and was told to bring it in, then all the staff acted like I was crazy for bringing it in. Within one minute of coming in the door they told me they can't do anything for it. If you only service laptops with easily removable batteries, maybe advertise that? Or tell people on the phone when they call about laptop repair? I can mail something back to the manufacturer or take something back to the store myself. The lady there came off so condescending. She actually said to me "see that green part? That's the motherboard. That's like the brains of the computer". I'm not 6 years old you and don't have to talk to me like I'm an idiot and give me a lesson on motherboards. Luckily, there's another shop across the street.

Edit to add: I can't reply in this thread but the response below from the store asked me to update. It's a few hours later and my computer is working fully. I'm typing this on it right now! I brought it to a different shop, on Gulfgate just across 41. My laptop was definitely very banged up, I know, and to be fixed I needed someone willing to open it up and fix the connections. I'm fortunate it was fixable and only $150. I think it was just a case of the wrong repair job for a particular shop, and needing to find the right place, where they maybe do this particular thing more often. I guess not everywhere opens up the kind of laptop I have that is sealed all around the...

I have had three computers custom built by Discount Computers over the years. Each computer was handed down through my kids as I upgraded. I would tell Doug my computer needs and he made recommendations that surpassed my needs and stayed within my budgets. While I had some hardware knowledge from my job, there was still a lot I didn't know and they were never condescending about the areas of knowledge I lacked. As a prior programming student of my dad, Doug has always kept up his knowledge of what was current and what was changing. He hires staff that know what they are doing. I have never had a problem with repair service and sent other people to him for service and no one has ever had a complaint. I have since moved out of state and made the mistake once of "custom" ordering a laptop online from Dell. Had I known how screwed up that would get, I would have had Doug do one and ship it to me. My next custom need will definitely go...

Doug and Amelia went above and beyond to help build a custom PC for our daughter, who is studying virtual reality at Ringling College. From start to finish, the entire experience was exceptional. They took the time to understand exactly what she needed and even let her be part of the building process, which was such a valuable experience for her as a future tech professional.

They are very knowledgeable and genuinely care about their customers. Whenever we need support, they’re quick to respond and always willing to help. They notify us when important updates are required and are even able to diagnose and fix issues remotely.

If you're looking for trustworthy, friendly experts who are passionate about what they do, look no further than Discount Computers. We’re so grateful for everything they’ve done and couldn’t recommend them...