After several years visiting Sarasota and Siesta Key, we finally decided to go on a sunset cruise. We chose Siesta Key Watersports as it was close to where we were staying. The boat was a very nice sized and clean vessel. The Captain Chad did a fantastic job navigating the boat, taking us up the Intracoastal Waterway through Robert’s Bay past a bird sanctuary full of Pelicans, blue herons and other birds. This was the area of our first dolphin siting. Nice trip across the bay and then out i to the Gulf for sunset. We had another dolphin sighting on tbe way back, seeing a mother dolphin and her baby play in the e water at the mouth of a canal lined with beautiful homes. The Captain did a fantastic job sighting these two dolphins on our way back which we were able to pause and watch for at least 15 minutes while other sightseeing cruises seemed happy to pass and open their throttles and head back to their docks. Everyone on the boat thoroughly enjoyed watching and it was a highlight of the trip. Excellent narration along the cruise was informative and interesting yet not at all distracting to the pleasurable ride. Toilet on board and reasonable priced beverages and snacks. When making a decision of which company to choose, please do yourself right and choose Siesta Key Watersports. They are AWESOME!!! They also offer morning Mimosa cruises and afternoon cruises. So glad we chose this Company....
Read moreVery disappointed with this company. We rented jet skis, and literally one minute after getting on the water, we were forced to return with no clear explanation. The owner behaved extremely rudely and unjustifiably called the police on us, even though we did nothing wrong or aggressive.
This kind of treatment of customers is unacceptable. Instead of enjoying the ride, we were left stressed and frustrated. I do not recommend this place — spend your money somewhere you’re treated with respect.
Replay to your message:⬇️
If you think that telling the truth about how your company treats its customers is “shameful,” then maybe you should take a good look in the mirror. We were respectful, followed all instructions, and were met with hostility and an overreaction that says a lot about the way you run your business. Calling the police on people who did nothing wrong isn’t just poor customer service — it’s intimidation.
What’s more, even the police were on our side after realizing that we hadn’t done anything wrong. That speaks for itself.
You don’t speak for the Sarasota community — you speak for a business that clearly can’t handle honest criticism. Instead of shifting the blame, try improving the way you treat...
Read moreI got to join on the 10am trip on September 21st, and enjoyed the experience so much! I was fortunate to get to see dolphins as we were leaving the cove and a sea turtle while in the air!
Being so high up was definitely intimidating, but after understanding the safety procedures I felt very comfortable and confident when going into the air. I unfortunately do not recall the gentlemen who helped during the expedition, but they were both extremely knowledgable and skilled with the who process.
As I was sitting in the air, I felt very secure, (think a safety harness swing). And although you are extremely high up, you don't feel like you are moving particularly fast. I highly recommend the experience if you can stomach the height! (I still don't think I will ever sky dive though haha).
I also added the photo package to my experience, so I was able to get some great pics from the boats view! Their check-in office had some waterproof phone pouches available if you want to take your phone up with you. They also offer a Go-Pro option if you would rather, (I opted to do so and strapped it to my lifejacket, so I was able to get some pics...
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