Giant Food — Attraction in Suitland

I was completely shocked to learn my partner was stopped and accused of not paying for the items he had JUST purchased at self check out to in order to make me a birthday dinner. He was shopping with our 8 month old son and had been using the stroller as a cart. The shocking part about him calling to tell me he was stopped and accused was that I literally do the same exact thing multiple times a week when shopping for dinner and have never had this done before which comes off as profiling in my view. He had also been contemplating whether to bug me sunflowers to surprise me with after making his purchase and was also approached then by an employee who suggested he pay for the flowers right there at customer service, but when he attempted to communicate to the employee that he was still thinking about the purchase, she took the flowers from him without allowing him the chance to consider. I often contemplate my decision to make a purchase and am never questioned, items haven’t been taken from me, and assumptions about when/where I can make my purchase don’t often happen. The difference in treatment is unacceptable! My partner she be able to enjoy the same treatment when shopping with our son and if there is ever a time anyone should ever be directly accused of not making a purchase, there needs to be clear evidence and that evidence needs to be communicated. No clear evidence was found because he doesn’t steal and is adamant about passing honest values on to our son. The officer had no reason for approaching my partner and wasn’t able to communicate any sound reasoning for having stopped him. In fact, his response was unprofessional saying “I have a right to stop someone.” WELL MY PARTNER, WHO PAID HONESTLY AND REGULARLY SHOPS AT THIS LOCATION HAD/HAS THE RIGHT TO SHOP PEACEFULLY WITH RESPECT AND...

I am a regular customer of Giant food but after this experience im not sure if i’ll be back. I was shopping with my 8month old son. As usual im fumbling and trying to figure out what’s for dinner for my family. I have my son in a stroller which i was using as a shopping cart as well. Only placing 8 items in the bottom carriage of the stroller. I went to self check out and payed for all my items. I stopped at the flower stand and contemplated buying my partner some sun flowers for her birthday. A Giant employee approached me and stated i could purchase the flowers at the self check out. I replied that i wasn’t sure if I would be buying them just yet. The employee took the flowers out my hand and placed them back on the shelf. I was a little taken back because i wasn’t done with the flowers. I chalked it and decided to just keep it moving. As i approach the exit i am approached by a security off. Who asks me “did i pay for all my items in my cart?” Then demands to see my receipt. I was extremely offended especially because i have never seen then stop anyone and ask to inspect their cart and see receipt. So my question was if you didn’t see me stealing, what made you stop me? The officer couldn’t give me a reason. After speaking with a supervisor of the store i found that the officers name is J. Crutchfield and he works for Myles & Davis Protection. I demand something be done in light of this situation. I also would like a answer to my simple question… I purchased $22 worth of items. All items were very easy to track through footage, why was I approached...

On 4/26/24 I was in the giant went to check out the cashier gentleman was very nice guy he started processing the groceries on to the machine then he stopped he had to get something cleaned on the machine before he continued so he goi over to the counter where to the manger should have been but she was way in the back area he knock on the window or dest for about 10 minutes the manger then came form the back area and rolled her eyes and if looks could have killed we would have been dead so then she asked the other cashier Could someone show him how to use the card or something else to clear the machine that was totally unnecessary for her the manger (Gloria) to say that to another employee I fealt bad for him this was another 0730am Thursday morning this manger Gloria has some sort of additued mad mean formo reason I waited for about minutes for Gloria to come from back office by the cashier she does not talk to employees like adults she needa supervisor traning, thanks for...