Handsdown probably the worse airport experience I've had in 30+ years of traveling. It was least expensive to fly here vs FLL and I can see why now. Of course we were staying in Miami Beach so it made more sense beforehand.

Let's start with when we arrived.... the paths to baggage and eventually car Rental was ridiculous....we zigzagged all over the place....poor signage, and broken elevators, escalators, and people movers made the path even more complicated.

Numerous Baggage claim belts were being serviced and forced numerous claims to be overcrowded. If you saw your bag....the people mob was so thick you couldn't get through in time to grab your bag.

Navigating our way to car rental.... first all the elevators were being serviced, there was no alternatives but one escalator the complete opposite end and we n3ver found the elevator that the signs on the broken elevators told you to go! Eventually making it to the correct upper floor and walking the maze....with the people movers in the "Sixt" tunnel also broken....we arrived at ...nope not car rental....but a tram! We had to ride the tram for what seemed to be a tedious amount of time. Finally arriving the only good part was only two people were at Hertz and the counter person was very polite.

Return to the airport....coming in to drop my daughter off....the signs weren't horrible....but they weren't great either. I dropped her off as she had a different flight than mine. I worked on taking the car back but first I needed to fill up....no issues there.

As I returned to the car rental Return the signage becomes ridiculous, vague and non existent. You enter and the only sign tells you a handful of rental companies that weren't mine....no advance warning on where my company may or may not be. Driving ahead a serious and set of companies....still not mine. Finally a third sign tells me that Hertz is on the third floor. Now there's only two lanes and since the first group turned in at the beginning you kind of feel like the right lane is going into level two and the left lane is going to be level three. The lanes are painted and tell you rental Return on the right and rental drop off on the left lane....it's confusing and only after you pick the wrong lane and do it again does it barely make since. Note there is no more signs and the only one you see at this stage is early...so your left making your own decisions!

As you come to the end of the long stretch the road is making a hard right and again no signage so as you stay left you quickly find yourself immediately ascending to level 4 which is now identified ahead of you and way to late. If your highly alert you'll barely catch that level three is out of the right lane but quickly turns abruptly in and under ramp four and also suddenly out of that immediate 90⁰ right turn.

So now you are stuck and you find yourself trapped in a long path going around level four drop-off for apparently people planning to rent cars? The signs don't really tell you a thing and you just have to pick pathways that seem like a hopeful exit. You make it out and your exiting and guess what....not a single sign tells you how to get back.....it literally abandons you and gives you highway options....apparently the airport neglected to realize how they failed to get people to the right places....and I'm sorry....Miami is a place where the inconsiderate drivers and the big mix of nationalities completely drive where ever and however they feel it suits them with no regard to others!

Finding a pause I had to hit my Google maps to navigate me back around to the rental Return. Now thankfully my flight was an hour later than my daughters....otherwise some serious anxiety would be pushing my blood pressure through the roof!

I now having seen the ramp for level three successfully managed to find the third floor....Hertz return entrance is considerably far away and you go around and over half a dozen speed bumps. That nightmare is over....now what.... the entire path to the airport is ridiculous with lack of signage!