Air Margaritaville Miami — Restaurant in Florida

I am a chef and a resort manager, I have been in hospitality for over 20 years. This is one of the worst experiences I've had in a long time. The waiter appeared to hate his job and it was painful for him to wait on tables. Prices were astronomical (which is expected since it's at the Miami Airport) but on top of it there was an 18% mandatory tip built into the bill for just me. I was dining alone. I understand adding a gratuity to the bill for 6 people or more, but for 1 person this is insane. There was no option to not pay the added 18%, only an option to pay a higher percentage. So apparently tips don't need to be earned anymore or gifted for exemplary service. No wonder the waiter didn't give a damn about his customer service skills, his tips were magically given to him. Beyond this, 1 cup of coffee was $4.75 (for a small gross drip coffee in a dirty mug) and THERE WAS A FLY FLOATING IN IT. I pointed it out to the waiter and he dumped it out and poured a new cup.... but uh, that's still gross, it's the same cup and probably the same pot of coffee that the fly was brewed in. Oh and I was still charged full price for the fly laced coffee, just another high priced item to add to that 18% mandatory gratuity that he gets regardless. Beyond this, the corned beef and hash was also mediocre at best. Dry, cold, overcooked, bleh. There is literally nothing good I have to say about this place and they should be VERY ASHAMED of their food and their customer service. I should have gone to Dunkin' Donuts instead.

By the way, 1 small plate of corned beef and hash, 1 cup of fly soaked coffee plus a mandatory 18% tip = $30 for 1...

A beach bar in the middle of Miami Intl. Do not expect much more than a burger or sandwich with a beer or margarita, with similar service than a seating burger place by the beach or at a biker joint. Can you relax before or after a flight? Yes. Can you get food and drinks? Yes. Kind of like a Miami Subs with a server. Nothing else. We ate a Club Sandwich and a blackened Mahi Mahi Sandwich. They were fine as sandwiches, but the French Fries were cold and soggy, and had to ask for fresh fries, which were much better. After 2 sandwiches, 2 Guinness bottled beers and one bottle water, my bill totaled over $52. Not cheap... but it’s the airport.... Eugenio’s Service was fine, he handled the transaction well and provided us with the fresh fries when requested. Thankfully, I used my Priority Pass membership which made the meal free ($28 credit for me and $28 for my guest). Easy transaction by showing my digital membership and boarding pass before ordering. Nevertheless, not the experience you will expect at an Airport Lounge, maybe not the fault of Air Margaritaville, but good enough not to go hungry. On a separate review than the one about Air Margaritaville, Priority Pass should get more quality or upgraded places available to their members than a sandwich joint, and I don’t mean fine...

Located before security in Concourse E, this restaurant is quite large and the servers are very attentive.

In my opinion, the food is reliably run-of-the-mill. Think $20 entrees and similar quality to other chain restaurants. The prices aren't outrageous for airport sit-down.

My favorite item on the menu was their soup of the day - Saturday was Chicken Enchilada. The soup was very flavorful, chock full of chicken and veggies like corn and black beans, and served at the perfect temperature.

My second favorite item was the key lime pie. I'm not an expert in this type of pie (I'm a cheesecake gal myself), but I can say it was served chilled with whipped cream and a fresh lime slice. It was a good mix of tart and sweet, and the crust was crunchy which I enjoyed.

The entrees were not exciting - can't go wrong with chicken fingers, and the fish inside the tacos was pretty tough (overcooked). We also had an ok cappuccino, from an automatic machine.

I'd say this place is very good for appetizers and drinks, with beers at an (airport) reasonable $7 and margaritas being their specialty.

I saw quite a few people enter asking only for airport directions. Each time this happened, the servers were extremely kind and helpful. To me, this earned them another star. I really...