SEPHORA — Attraction in Oxon Hill

Let me just say, Christina at Sephora National Harbor understood the assignment! I was picking up an online order — Ellis Brooklyn Queens Caramel & LoveShackFancy Secret Crush — and she had me walking out with NEST New York Madagascar Vanilla and Fenty Butta Drop (Salted Caramel). Her recommendations were spot on. I left the store happy, smelling like a whole snack, and ready to treat myself again soon! Big shoutout to Christina for her kindness...

The layout is spacious and clean however I was not greeted by any employee or offered any help. There were so many employees working and a lot not doing anything but no one even said hello. It was not even busy. I’ve been to a lot of Sephoras and even the busiest times at the busiest malls and someone always at least says hello. I would only come here for buy and pick up or if I knew exactly...

The woman at the register was incredibly slow I had asked to get a salesperson to help me and after waiting several minutes I was not helped (It was not busy) A woman using the handheld register completely ignored that I was in line and proceeded to help the customer directly behind me. I know this is a brand new store, however what I experienced today...