I really wanted to love this place. I was so excited to stay in the Salvatore Brothers room it was a splurge at a total of $373. for one night. It was my gift for my daughter who just finished nursing school and grew up watching TVD with me. To say I was disappointed is putting it mildly. We arrived a little early 2 instead of 3, which in the email they say is fine but the hostess Anita, seemed very put out to answer the door. We left and came back not a big deal. The property was beautiful, and the breakfast was very good. I did however have a few issues, first when we entered the room, I was surprised to see a small cot to be used as the extra bed. I was under the impression as it was stated that my son would be sleeping in a twin bed not a cot for which I was charged an extra $45. That was disappointing, but again we could overlook that. Our main issue was the unbearable amount of noise. The people in the room above us were extremely loud. They were fighting, yelling and dropping things all night. By around 12:30am I called the main number asking for something to be done. As far as I could tell nothing happened. We then smelled very strongly in our room the smell of marijuana, a smell which makes my young son rather nauseous. They finally seemed to quiet down by around 3:30am. The following morning I mentioned again the events of the night and how we were unable to sleep, and I was told that I should have knocked on the occupants door! That I'm afraid is totally unacceptable. It is not my B&B, I do not know these people nor do I know how they would react to my knocking on their door. In my opinion not only is that not safe for me to do, it is not my place to do it. When I returned home I received an email requesting feedback before reviewing online. Fair enough, I sent an email regarding again the above mentioned issues. The response really surprised me. Basically Mita apologized that I had the wrong impression on the cot, but that was it. She blamed the noise on the old house (I live in a Victorian home this was way more than thin walls). She then said had I called instead of texted she could have handled it. She stated she doesn’t hear texts and sleeps through them. Wait what? I called and spoke with her at 12:30am it was then that she told me to text her next time. Was that so she wouldn’t be bothered and could sleep? I can honestly say that I was disappointed in the way my stay was handled. I was surprised that no compensation was offered considering the circumstances. I simply did not feel that this was at all worth the amount of money I spent to stay the night. Honestly, we had a better stay and sleep at the Hilton.