The station itself is very nice, clean, and new. Seating inside the waiting room (which opens about 30 minutes prior to departure) was comfortable and abundant. There are two platforms, and an enclosed bridge with elevators and stairs connects the two platforms. This would be really nice when traveling during bad weather. The platforms are well-lit, which is nice when your train departs or arrives early in the morning or late at night. I've been to several Amtrak stations, and this is definitely one of the nicer ones. Plus, the train was actually on time this morning (not something that the station can control, but still nice given that I've taken plenty of trips where that wasn't the case). Trains have actually been better in regards to on-time performance during the pandemic, likely due to the reduced service meaning that delays at passing segments are pretty much avoided although on the Michigan Services. Still, please remember to bring your patience when you travel, as most of the factors that cause delays are beyond Amtrak's control (such as weather, freight interference, or issues at...
Read moreMy 1st adult train trip! DM sold out tour fell in Chicago 1st & we grabbed 2 gold spot seats @ U.C. RAN PERFECTLY! The business class is NOT meant for families. Truly. Conductor was Dan, so very good @ His job on our Wolverine line. Seats could be better bring a cushion. Toilets kept nice. Yes, you need a little balance while in motion so be careful! Got to enjoy the trip & no parking, gas, or theft to fuss over. I'm really into the train being so convenient to use. I'm already planning on another railway trip! Thank you all on my Dearborn, MI Wolverine rail line. Thx again Clifford @ the ticket counter Dearborn too. Takes good folks who enjoy the job I guess it's that simple?...
Read moreThere is no telling who is in charge of the Dearborn Transit Center. Today, following missing the train (due to a SMART bus not showing up), I came to the station at 10:05AM to be greeted by an Amtrak employee and custodian saying that the building was closed for cleaning. I was told it would be 10 minutes. 15 minutes later the custodian stuck a sign on the locked door saying "Closed For Cleaning". 30 minutes later and the building was still not open. Even a SMART driver couldn't get in to use the restroom! Nice building, but being closed midday seems like there's no oversight. Beware of mass transit in Detroit and...
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