Burger King — Restaurant in Doraville

Whoever owns this place needs to hire new management. Today, October 4th, 2021 @ 1:00 pm I pulled to the drive thru to order and received the most disrespectful @ obnoxious treatment ever.

The lady on the speaker asked to take my order & I asked her to give me a moment. Once I was ready I began to give her my order & she was not responding. So I patiently waited and then she came back on the speaker with the most nasty attitude and gave me a total. I informed her I wasn’t done with my order and that my order was a combo which she didn’t ask for the drink. There was no response from the person anymore except for the background noise of her fixing drinks and talking to the customers at the window. I replied and asked was she still there and she replied “I can’t go nowhere so duh I’m still here.”

I immediately pulled out of the drive thru and pulled around to go inside the building. There was a lady bagging orders who also had on a headset. So I asked if she was a manager and she said yes. So I informed her that she needed to speak with the lady taking orders for drive thru and her response to me was “she’s a manager too.” So I asked what was her name & the lady in the drive thru sarcastically and laughing yelled “Kiana”. So the lady I was speaking with said “she just told you.” So then I asked who was the general manager and the lady “Kiana” from drive thru yelled something else.

I walked out being the bigger person & decided to file a corporate complaint.

Don’t go here. The customer service...

i was lost and needed to get something to eat and stopped at this establishment, i placed my order thru drive thru and first let me say they were very polite and my food was correct, now i have been few places and my order gets screwed up, i told the gentlemen exactly how i wanted my burger and yes i am picky but he said i can have it my way and it was exactly like i ordered. Once at window the young man served me with a smile and politeness and even a joke, you know on that day i was not my best and was ready to battle but this young man made my day. Now i am the type that ask the other customers is he always like this and all regulars said the same thing that he is. Well i don't live in that area at all and to test the theory I came back with my friends and he was the same way. My friends were really impressed with his customer service and politeness. We compared the other Burger Kings and nothing like this, one friend had use restroom and she stated it was clean and stocked and dining area was clean also. The only thing we could see for his name was a J. In this day and age politeness and great customer service is hard to find, so the few times I went I was impressed and its hard to impress me and my friends. So Burger...

So, I was feeling like some onion rings. After checking several other places, "No, we don't have any opinion rings and I don't know where they do." Someone suggested BURGER KING!! I haven't eaten at a fast food place for at least 10 years, I don't care for them. Now, I wanted onion rings and a milkshake, cuz why not. And (looking at the food board - drive through) a giant fish sandwich, not so giant. The lady taking my order was the most polite and friendly person ever. Really polite! At the window I added a gi-normous rootbeer. Total loss of any sensibility or reason.

Went home, ate - the onion rings are machine made from chopped onions and stuff. Cooked correctly. Average at best. I knew the fish sandwich was fish cuz the sign said so. Edible, average at best. My milkshake was vanilla and Oreo, on the tiny side, unexciting.

But! The root beer was great!

Overall, I had onion flavor, fish something, a fast flash of milkshake. And more root beer than I could finish.

It was pretty much what is expected at a fast food place, better...