I went to the 2025 Ornament Premier. I bought an ornament that was marked 67.99 by the manufacturer. When I went to check out I was informed the ornament is now 88.99 because Hallmark chose to increase the price after the fact. I literally spend 100s on ornaments yearly. This put a very bad taste in my mouth. It was a 26 percent mark up. And the sales associates never “correctly” marked the price. When I brought up the discrepancy it’s like it was my fault for not knowing. I actually returned my merchandise because driving home it really irritated me. They lost a customer today. I’m not sure of this is “Trump Tariffs” or hallmark being cheap but count me out going forward. I hope that 26% price hike is worth it!!...
Read moreAmy's Hallmark is one of the many Hallmark stores in the western suburbs. They are located in a big mall and it's easy to find a parking spot unlike some Hallmark stores. They have a great collection of goodies for holiday shopping and was already selling out the Christmas ornaments. Many of the popular ones were sold out and they have them in multiple themes including the popular Disney franchises like Star Wars and the likes.
They have a pretty decent collection of greeting cards though I could not find a lot of variety in the birthday section for my wife and our kids "mom" categories. The staff are welcoming and greeted me many times (different people) and wished me a great rest of the day when I...
Read moreThe staff is so friendly and helpful. It was a delight speaking to the staff while looking/searching for my daughters gifts and at checkout. Customer service is very important to me. Thank you! The selection was also incredible. The Halloween and Christmas selection is amazing! I wish I could purchase everything! The card selection and wrapping paper/bags/bows couldn't be better. I highly recommend this store! I will...
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