Fun games, disappointed in the laser tag and staff. I have gone to adventure zone with my family for a long time; about 2-3 times a year. There had always been cheaters in laser tag but I have never taken it to heart at all, they’re just kids. But this time we had a smaller team, with 2 different group of kids that were all buddies. They all demanded we play free for all, the staff not even consulting me and my 7 year old sister, and it was her first time ever playing. Let’s start at the tutorial. The groups of kids were all chatting loudly during the tutorial and my sister was unable to hear the TV, and did not know how to play because of this. The blonde girl who was the staff just sat outside the room on her phone during the video. Afterwards, she didn’t ask if anyone had any questions, she didn’t ask us if we needed to review either. When we finally got to grab our vests, I noticed my clips on mine were broken. I went to inform the same staff girl there, but she responded snottily, saying, “Well, theres nothing I can do about it so just put it back.” This, to me, was extremely rude. I am here to have a good time with my sister, and you’re going to be snarky to me? I have payed to be there for years and you’re not even gonna do your job correctly or at the very least have good customer service? We finally got into the free for all laser tag game, and immediately I had all the little kids and the group of buddies swarming me and my sister, who again is brand new and does not know how to play because of the staff’s negligence. Those other kids were not playing free for all, they were just teaming up with each other and targeting new people. How is that fair? And mind you that staff girl is just sitting there at the front on her phone, not even acknowledging the game going on. This wasn’t the only problem I had while there today, but I don’t feel like writing another essay about my problems. I probably will not be coming back here for a while, and we maybe will go to the other fun places near adventure zone that are also CHEAPER. This place has gone downhill over the years, and I am very disappointed.