Absolutely terrible and unkempt! I was talking to a friend and, with her permission and no name dropping, I am going to write about her experience because I feel like the wall of negativity this "Hospital" (I use the term so very loosely) has built upon itself. Because it's clearly earned it's terrible reputation and I'm going to go ahead and add to it! :)
Before I start, I want to say I wish there was a 0 Star option. I asked my friend if there was a single thing that could make this place decent and her only response was "the food was pretty good". So that single star only goes to the food because nothing else earns it.
My friend mentions that the most anyone does is just sit around in a single room most of the time. People did go out for smoke breaks at certain times, but everything was centered around a single area with couches, tables, and chairs. Most of the people there would end up napping on the couches.She stayed away from the couches but did socialize with one of the people who did. She found a bug laced into that person's hair and the two freaked out over it. She had told a staff member about it and they immediately cleaned up... You'd think that would be a good thing, right? No. Establishments like these are meant to be cleaned consistently. The fact that an area was so unkempt that BUGS were there is a sign that no one cared to clean before someone finally complained. So she saw people pulling out yogurt cups and wrappers from under the cushions.
Staff make their own rules that were against what is already set up. My friend was there for their first time and no one, absolutely NO ONE, instructed them what to do or where to go if they needed something. My friend suffered from a lot of necessary nagging when staff switched because certain people made their own rules and she was only following what she had been told. And she was the one who got the short end of the stick because people don't have enough common sense to do their own job.
These people almost stole from my friend. When she was leaving, she had two bags with clothes and her new shoes along with her ID (which took her a long time to get, by the way). But apparently that bag wasn't listed and they tried sending her home without it they even tried lying to her that one of her family members took it home. And, it's funny, if a family member did take it... Why wouldn't those idiots keep track of who take someone's belongings?
Finally, and this possibly the one that got me to write all of this down; My friend was waiting in line to go lunch and some man had grabbed her butt, squeezed it, and called her "fatass". She was quiet about it until the next morning where she finally gained the courage to say something. A STAFF MEMBER told this young woman "you have to come here with thick skin".
Let that sink in for a moment.
Now let me state that this woman was African American and has suffered through sexual assault in her youth. The staff member who told her this was a white man. That "you have to come here with thick skin" was a heartless comment and really puts this place into perspective. Because a staff member literally told someone "I don't care" in the cruelest fashion.
Also, I want to say that she checked in herself Usually, when people check in, they should be allowed to leave at any time. She was not allowed to leave when she wanted, especially after being touched inappropriately and getting such a disgusting response by a staff member.
She did not feel safe here. So they made her wait a few days because "she wasn't talking more in group sessions" so a place that made her feel unsafe was just basically just making her stick around for the sake of a paycheck instead of really caring about her health.
If you love your friends or family members who suffers from mental illness; please, find them a better "Hospital". Especially if they have suicidal thoughts and/or are African American, because this place will not treat them with any care or comfort and might actually push them...
   Read morePros: coupon on medicine Cons: take forever to call you unless if your lucky, treat you like you have no feelings or just another mentally ill person, through monitor doctor, cant call back doctor once appointment finished, doctor sometimes forgot about me so always started as I was always a new patient, service sucks in conclusion
Nope just absolute horrible Went here to see a psychiatrist for depression, adhd, anxiety and I just got checked on depression even though my main concern would be ADHD
Most appointments I waited more than 2-3 hr for just 5 fast minute in seeing the doctor through monitor even though I got there on time
One time I waited 4 hrs while other people just either left or complained to get rescheduled and some even walked in then walked out because of how full it was so imagine if they all stayed
Staff were rude in a way were they cant understand how you feel
Out of the 3 times going there I felt like bursting into crying When I got in to see the doctor I got one that had to do with depression only so I asked "what about adhd?" The assistant just said that would be a different doctor since the one im going to see only specializes on depression
And right when I was going to claim in not wanting to get seen for depression everything started moving fast without getting the chance to speak up
If you are going here for depression good luck getting medicated in the first appointment, While I got prescribed the same medication in which I took before (that didn't work and gave me bad symptoms) the doctor told me to take them to see if THEY WORKED while I tried to speak up in how I already took them, the doctor kept talking as she didnt hear me then ended the call so I told the assistant this time that I took the medicine before and the guy just told me to take the medicine and see if it works just like the doctor said and right there I just wanted to cry so much
Since your suppose to follow doctors advice in order to get better, I took the medicine just so I can see if there was a miracle but instead I got worse symptoms and didnt get any benefits from it
Next appointment the doctor listened to me on how the medicine didnt work so she prescribed me a different one and while I took this one I stopped because I just didnt see myself getting anywhere from antidepressants
so the following appointment the doctor told me if I was feeling better I lied and just said yes as she replied with "good the antidepressant are working" keep in mind that was my last visit since I changed places right away because it was that bad for me to continue a place that just made me feel worse I even told the doctor I wanted to kill myself (joke, bad Idea I know I tried my best sounding sarcastic) while the doctor sounded worried and offended with a response of her wanting to sent me to the hospital next to it I knew I regret it saying those words since the sarcasm couldnt be heard well through voice chat But yea never went there after being threaten in getting sent to the horrible hospital since I was considered suicidal to her
At the beginning I was told I can changed doctors if I didnt like it so I asked on the next appointment and when I did asked on the next appointment the guy told me theres no point of changing doctors since they are all the same
Now to sum things up GET YOURSELF AN ACTUAL FACE TO FACE DOCTOR BECAUSE THE ONES HERE SUCK BIG TIME and if you end up getting an old doctor who wears glasses and lives in houston that has trouble listening you gotta: speak loud, speak up, explain situations that she doesnt seem to know and dont sound unsecured or else she will not trust you in...
   Read moreThis place isnât even worth one star, but before I get in depth: IF YOU ARE A PARENT PLANNING TO BRING YOUR CHILD HERE, DONâT DO IT. Take them to DHR instead. If they come here they will come out worse. Trust me.
First off, the psychiatrist for this facility, Dr. Joseph, is absolutely awful. He has no empathy for patients and has no problem disrespecting them. He told me getting discharged was a grave mistake, Iâm just going to end up dead, and my life wonât go anywhere because Iâll just end up committing suicide. He also said all the progress I made, if any, was all thanks to him and nothing else. This is a blatant lie. All this place offers is coloring activities, arts and crafts, and ânurse educationâ where they just play music on a speaker for an hour. The nurses themselves will leave patients unattended, during the few days I was here I watched a patient repeatedly try to self harm and commit suicide. She nearly succeeded on all attempts. They neglect the patients and if you need someone to talk to, good luck with that. Any form of negative expression will get you 10 more days, and if your parent decides to take you out before those days are up, expect a CPS case. Youâll also get nurses trying to bait you into saying wrong answers and ones that wonât believe you if you tell them youâre doing fine.
This place does not care about you, you are just another statistic or dollar sign, and they make it pretty clear.
Theyâll load you up on meds you donât even know the purpose of and the group therapy is a poor excuse of therapy. There is no one-on-one counseling or help, and youâll be left just to sulk in a corner most days. I took nothing positive away from my stay here and I feel so bad for the people that arenât able to leave. This is a disgusting facility and I genuinely hope it gets shut down. It will worsen your mental state, stay far...
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