Updated rating reflects today's visit. The same rude employee was working and he exceeded his nasty reputation today. We waited in line for over 15 minutes. The sign at the front check in said to pay for tickets at the concession stand...no other explanation. Once we got to the front of the line, nasty man told us NO CREDIT CARD, ONLY CASH TODAY. We don't carry cash and told the man this and only then did he tell us that his computers were down and he shouted to the rest of the patrons in line, ONLY CASH TODAY! As we are frequent patrons of this theater, I asked if we could bring the cash later as we had walked from home. He rudely responded I CAN'T LET YOU IN WITHOUT PAYING. GO FIND AN ATM! I'm not sure why the management of this theater continues to employ this individual. It is a known problem among the customers that this man is consistently rude and disrespectful. Were is the good customer service?
Love this small town movie house! Personal touches include frequent user punch cards. This is the way theaters should be...catering to the small town atmosphere. My only complaint is that the gentleman selling the tickets is quite unfriendly. I come here all the time and he is never friendly ..seems to be very unhappy at what he does...
   Read moreI’ve been coming here since I was little and have always loved this theatre! Our most recent visit left us with a bad experience overall and some of the “old time” things were missing!
We bought a large combo and assumed it came with refills however it didn’t. Refills are $4 for sodas and $4 for popcorn! (Both are very small sizes compared to competitors like AMC)
We also used to love the kid size popcorns free with purchase but they got rid of that too!
Punchcards will be a thing of the past as well.
There was a long line of people buying tickets and food (they combined the two now into one lane) so we were unable to pay for the refill bag unless we went and waited in the line again behind people who haven’t even bought tickets…make it make sense?? We paid and now we have to go back outside and miss the movie because people are late? Come on…do better.
Not happy with the experience.
I totally get rising costs etc. but would love to have some of these benefits back even if it meant paying a little more at the start just so it’s more convenient for everyone.
We will be going back to AMC for future movies. Sad to say bye bye to this theatre but in reality it’s just not...
   Read moreWe attended 'Incredibles 2' on father's day this year. We go to the edmonds art festival every year on dad's day and our 4 year old was tired and not feeling the walking around. The theater was packed and hot as hell which was not ideal but the place was built in the 1920s so I gave them a pass. Before the movie, the manager went to the front and shouted a bunch of up coming events and movies which all sounded great (the Mr. Rogers movie). At first the announcements seemed a bit odd but the guy had such great energy it was just super enjoyable. Ooooh and concessions didn't charge an arm and a leg which was great. Normally I end up spending near $100 taking our family of 6 to a movie. The ticket prices and concessions were much more reasonable than any other cinemas...
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