I spent nearly three hours shopping at The Mills for my daughter's birthday, visiting 25 different stores, and everything was going smoothly until we got to the Disney Outlet. My daughter was beyond excited—dressed head to toe in her favorite Disney characters—and couldn’t wait to go inside and pick out some toys and dresses.
I had my two tiny yorkies with me, which wasn’t an issue in any of the other stores we visited that day. But when we got to Disney, they requested that I carry both dogs in my arms while shopping. I was already juggling bags and keeping an eye on my toddler, so carrying two dogs on top of that was just unrealistic. I couldn’t imagine managing everything while making sure my daughter didn’t fall or grab things she wasn’t supposed to. It felt like an impossible ask, and honestly, it added a ton of stress to what should’ve been a fun experience.
At that point, I decided to leave. It was disappointing and frustrating that Disney, of all places, made me feel so unwelcome. A store meant to spread joy and magic for families felt like the complete opposite. It really dampened the day for both my...
Read moreLove going to this Disney outlet store in Jersey Garden. It is a huge store and everytime we go, they have always have new inventory of toys, costumes, merchandise goods and accessories. Despite being outlet, the items are pricey here. Some items do get discounts and sale prices.
Staff a so friendly here. They greet us as we walk in and walk out. Love when they say “have a magical day” lol.
Over the years I have bought many things for myself and my daughter from here. I have purchased Marvels figures, Avengers collection, Disney princess collection, princess dresses and most recently a toy...
Read moreDisney is a brand I study in college and you know why? CUSTOMER SERVICE!!!! They tell you to have a magical day but really mean it. The Staff is super helpful and take time to answer questions when applicable. The store upkeep is impressive despite the influx of customers. The store is an experience which is indicative to their brand. I’ll be back. FYI it’s on the second floor. For wheelchairs I suggest entering the mall through the back. Bed bath and beyond entrance lands you on the second floor...
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