âïž (1/5) Jersey Gardens Mall was one of the most disappointing shopping experiences Iâve ever had. Everywhere I went inside this mall, I encountered rude attitudes and unprofessional behavior. It honestly feels like most employees here either hate their job or simply donât care about providing good service. The level of mediocrity when it comes to customer service is unbelievable.
This is exactly why more people prefer to shop online these daysâbecause the in-person experience has become so unpleasant. At this mall, itâs like everyone is walking around with a chip on their shoulder, and they take it out on the customers who are actually trying to spend money there. Instead of making people feel welcome, the atmosphere is negative, frustrating, and uninviting.
The movie theater was no betterâif anything, it was worse. The staff there had the same rude, dismissive attitude, and it completely ruined what should have been an enjoyable outing. Itâs clear that management isnât holding anyone accountable for the customer experience, and that shows throughout the entire mall.
If youâre looking for a pleasant shopping or entertainment experience, this is NOT the place to go. I would never recommend this mall to anyone, and I will not be coming back. Save yourself the frustration and shop online or find another mall where the staff actually cares about their job and respects...
   Read moređïž A Shopperâs Paradise with Heart The Mills at Jersey Gardens in Elizabeth, NJ is more than just a mallâitâs a vibrant destination that blends value, variety, and convenience under one roof. With over 200 stores, including top outlets like Bloomingdaleâs The Outlet Store, Saks OFF 5TH, and Michael Kors, itâs a haven for bargain hunters and brand lovers alike.
đœïž Dining & Entertainment for All Ages Whether you're refueling at Johnny Rockets or catching a movie at the 20-screen AMC Theatres featuring IMAX, the mall offers something for everyone. The layout is spacious, clean, and easy to navigate, making it ideal for families, solo shoppers, and tourists looking for a relaxing day out.
đ Easy Access & Tax-Free Perks Its proximity to Newark Airport and direct bus service from Port Authority make it incredibly accessible. Plus, tax-free shopping on clothes and shoes is a welcome bonus that adds real value to the experience.
đ Atmosphere & Service The mall maintains a welcoming atmosphere with attentive staff and well-kept facilities. Itâs clear that customer comfort is a priority, and that makes all...
   Read moreWow, I was genuinely surprised by how amazing this mall has become! It's clearly gone through a fantastic transformation, boasting massive stores that can fulfill just about any shopping desire. I especially loved the unique toy stores, and it's a dream come true for sneakerheads and anyone into resale. Plus, it perfectly balances bargain stores with some really wonderful higher-end shopping...
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