I’m an avid goer to this library and usually have no issues. Unfortunately in the recent weeks, I have had rude encounters with one of the workers at the desk by the computer lab. I didn’t catch her name but she normally wears glasses. I asked for assistance using the copy machine (I know how to use a copy machine just not that one) and was met with a rude response. My ask for help seemed to bother her. As she was helping me with the copy machine she kept talking down to me like I’ve never touched a piece of technology in my life. I am not the only one that has experienced this, a few others I know have also mentioned not having pleasant experiences with that specific worker. I love this library, I really do. But I hope her supervisors become aware of her attitude and deal with her...
Read moreThis library is great in that it has a lot of resources, books, movies, games, etc. But whatever happened to SILENCE at a library. Everyone is loud, on their phones or talking loudly to one another. I come to the library to study in silence & to be away from distractions, yet that is all but impossible here. Even the staff talks loudly to each other & the patrons. And practically slams the books on the selves when re-shelving them. If you want to talk on the phone or loudly to each other, go to a coffee shop, not a library. Let people who actually want to study be able to do so. Not to mention the so-called tutor that spent most of the time talking to a younger boy about...
Read moreElk public library youth service plays a important role in my 4 yr old daughter learning module. As myself a great lover of the programs organized by Miss Dianne(story lab, Mini Mad science....) and Miss Courtney (alphabet soup....), I won't miss these programs. Other good thing about this library is that I do not belong to elk grove community, still they allow me and my kid to attend all the programs. Thanks to elk grove public library youth service department.
The books in the kids section were very well organized. It will be in such a way that kids can find themselves their interesting books and...
Read more