Overall it’s not the worst place to live, but it’s people who live here that can be a true nightmare. Lots of tenants here are MBA students who are extremely rude and thoughtless. Not only did I often have to clean up gross bottles of beer and cigarettes thrown from above in my balcony in the morning after they had a party, but some of the tenants would also shout, swear, bang on my door, and run away, making insane noises in the hallway. I am an Asian woman and I am not sure who exactly did these or if they did so because they knew I was an Asian woman, but these kinds of aggression truly terrify me. Also, I have rarely seen mba people wearing masks, which again terrifies me, directly jeopardizing themselves and myself. When the covid numbers were staggeringly high, I literally held my breath in the elevator, knowing how some of the worst cases of covid at Northwestern began from mba students. I teach undergraduate students and some of the residents here either act just like them or even worse. When I reached out to the concierge for these issues, and especially the noise issue, one of the staff shut me down, mansplaining that everyone should have the freedom to have a conversation in the hallway. It seemed that because I spoke with a foreign accent the guy felt entitled to initiate a debate on what freedom was or where the limit could be to someone who actually writes about those values for her research. He also clearly didn’t understand how much I had already tolerated the intolerable before I finally reached out. I wouldn’t have called the concierge if people were just having a conversation. So I am left wondering if that same staff would ever consider shutting a white man down or give him a lecture on freedom. This is just one of many anecdotes. I could also talk about how one resident had the bathtub water running for hours on end, causing a massive flood into neighboring units. This soaked leather soles of my suede and satin manolo blahnik shoes, leaving them with water stains. After this. I never place any shoes on the floor. I lived here first in 2015 when the building was brand new, leaving in 2017. In those first two years, the experience wasn’t like this. The staff were also not like this. For example, Mac and Salko were extremely friendly. I returned in 2020 to find that they were about to leave never to return. During this time, I developed intense mba phobia as well as a profound sense of discouragement not to ask for help from the concierge. I am aware that my review can further boost the ego of mba students, but at least, with my review, those who are not mba stduents can be more aware about what the experience can be like and won’t consider...
Read moreLooks sketchy. Coming from Europe I wanted to rent an apartment for a month, filled the tedious online form, clicked ONE-MONTH rental option (available on the website), payed the deposit and the fees 465$ and all that just to receive a call from E2 apartments few hours later saying that one-month rentals are NOT AVAILABLE! So they promised to send a check to a US address (remember I booked from Europe) worth only 450$! (it has been two weeks and the check still hasn't arrived!) On top of that they keep the non-refundable difference 15$ for themselves. Looks like a great scam scheme: list short-term rental options on the website so that people apply and waste their time, and then call and tell them that short term rentals are not available charge 15$. Not bad! Still hoping to receive that reimbursement check of 450$ they promised. It took them few seconds to charge my credit card, but the reimbursements they prefer to do the slow old fashioned way. How smart!
UPD 03/08/18: just called E2 and they told that checks are sent from their head office in Texas and it usually takes a MONTH if the address is in the US! I will be back in Europe in three weeks! Asked them to send the check to a friend in the US. What a mess! And they do all this instead of wiring you money just to keep your money for a month, effectively your deposit is a one month interest-free loan for them. I am wondering how financially sound this company is if it resorts to such a scheme for...
Read moreAbsolutely rude and unhelpful management staff. I lived in E2 for two years and a week ago I asked one of the women who works in the leasing office if she could quickly write me a housing recommendation as I will be moving to San Francisco and they are more stringent about tenant requirements. After telling her I only needed one to two sentences sent to my email address just saying that I paid on time, the woman looked at me, said she was too busy with other priorities, and told me she would get to it within 24 to 48 hours. After telling her I needed it by tomorrow, she said she was already too busy and refused to help me. Seeing as I gave her my email already, it would have taken her 2 minutes to send me the email as she was already on her computer, but she still refused to do so. To this day, a week later, I have still not received any recommendation. This is typical of E2 management as they have shown time and time again they are indifferent to the needs of their tenants. The amenities are nice but often times things become inoperable and E2 takes forever to fix...
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