Elite Jewelers — Attraction in Fairfax

I randomly stumbled upon Elite at Fair Oaks mall while shopping around for a promise ring for my fiance last year. I walked in just "browsing" and was greeted by Moe, the manager. I explained to him what I was looking for and what my budget was, and he gave me several options within my range. We ended up getting a very unique and beautiful ring for a fantastic deal. Great experience and we definitely walked away happy campers!

Fast forward a year... A couple of months ago we started looking at engagement rings, and we did A LOT of research (bigger investment), went to several stores (including the two big name diamond importers in the area), and then came back to Elite. Same deal, I gave Moe my budget and told him exactly what we were looking for. At first they didn't have what we wanted in store, so they ended up bringing in several GIA certified diamonds to the store for us to look at (at a fair deposit, of course - no store will just keep bringing you diamonds without a commitment), until we found the perfect one (not many stores would be that patient and accommodating). They also didn't have the wedding band my fiance wanted, and ended up custom making the exact the design that she had in mind. We're both extremely happy with the fully custom set she ended up with. Again, great experience!!

Most of our dealings were with Moe, but every single person we encountered at the store have been very nice, patient, welcoming and accommodating. The customer service here is great, the selection of GIA certified diamonds they have access to is amazing, the prices are fantastic, and the custom work is beautiful. We will definitely continue to come back to Elite, and will/have already...

I recently had the pleasure of visiting Elite Jewelers, and I must say that Neda and Farah provided an unparalleled experience from start to finish. From the moment I stepped into the store, their warm and welcoming demeanor immediately set the tone for what turned out to be an extraordinary shopping journey. They took the time to understand exactly what I was looking for, asking thoughtful questions and offering expert guidance to ensure I found the perfect piece. Their patience and genuine interest in helping me made me feel like I was their top priority.

What truly sets Neda and Farah apart is their incredible attention to detail and commitment to delivering the best customer service. They were not only knowledgeable about the vast collection of exquisite jewelry but also went above and beyond to educate me on the craftsmanship and quality of each piece. Their insights gave me complete confidence in my purchase, and their honesty and transparency were refreshing. They even helped me customize a piece to make it uniquely mine, ensuring every aspect matched my vision. The effort they put into making the experience special is something I will never forget.

Elite Jewelers is fortunate to have such exceptional professionals on their team. Neda and Farah embody the perfect blend of expertise, passion, and genuine care for their customers. Thanks to their outstanding service, I left the store with a beautiful piece of jewelry and a lasting impression of what true customer service should look like. I highly recommend Neda, Farah, and Elite Jewelers to anyone looking for a memorable shopping experience and...

I recently had the pleasure of visiting Elite Jewelers at Fair Oaks, and I must say, it was an experience to remember. From the moment we walked through the doors, we were greeted by a team of welcoming and friendly staff. However it was Maia, the manager, who truly stood out during our visit.

Maia's exceptional service and attentiveness left a lasting impression on my wife and me. She went above and beyond to ensure that we found the perfect ring. We had a custom design in mind, and Maia guided us through every step of the process with patience and expertise. Her knowledge and understanding of jewelry made us feel confident in our choices.

Throughout the wait for our custom ring, Maia made it a point to check in with us regularly, keeping us updated on its progress. This level of personalized attention truly made us feel valued as customers.

In addition to our custom ring, we also entrusted Elite Jewelers with two other rings that needed fixing and cleaning. We were pleased to find that their reputation for trustworthiness was well-deserved. The repairs were expertly done, and the cleaning left the rings looking as good as new.

I cannot recommend Elite Jewelers enough, especially with Maia and her team at the helm. Their dedication to customer satisfaction is unparalleled. I would confidently recommend them to my family and closest friends without hesitation.

A heartfelt thank you goes out to Maia and the entire team at Elite Jewelers for their exceptional service. You have earned a customer for life, and we look forward to...