Kimbrell's Furniture — Attraction in Fayetteville

In all years I’ve been a customer I’m so disappointed. DO NOT buy a warranty because the MANAGER doesn’t believe in backing it up. She is very nasty in how she speaks and handles business. I’ve never had to use or complain about anything I’ve bought at this location but the very time I time I did she became very NASTY. I’ve been in the store and heard her on the phone being rude to customers but assumed it was maybe the customer, until it happened to me. All the employees are very nice but the manager is just nasty and rude when it comes to her having to do her job. I will never buy or refer another person to that location. Corporate was pleasant and helped me with my issues but the real issue is the manager, she is truly nasty and rude!!! BEWARE!!!

REPLY TO OWNER: Sir after we spoke and I genuinely appreciate your support when I had to speak to your manager again it was the same nasty attitude. Once again there was a major problem with the mattress and after all these years I would have not just made up anything I’m not that type of person. I’m glad you support your employees but one you will see there is a major side to your manager. Again I appreciate your help and there was a default in the product. Have a good...

First of all Mr. Craig Parker was my sales staff and he went above and beyond to satisfy my need. I have not been long had major neck surgery at Duke hospital so I and Mr. Parker completed a lot of the transaction by internet. I would recommend Mr. Parker to assist anyone who may be looking to purchase furniture.

Second, I performed my homework and shopped Ashley's Furniture who was $1300.00 for the bed and mattress set I purchased. I also shopped Rooms2Go who was $2K more than what I paid at Kimbrells. Not to mention the sales lady there was so rude that I personally sent the GM an email and never from him at all.

I shopped several discount outlets here in Fayetteville. Friend trust me you get what you pay for. Beware of imitation furniture.

Finally, I was totally shocked when Mr. Parker told me my bed and mattress came with a warranty and how quickly it would be delivered. How Awesome! If you are looking for furniture, why not put your hard earned to good use. Give Craig Parker and the fine folks at Kimbrells a visit and you will see...

I had a very positive shopping experience at. Kimbrell’s on Bragg Blvd. All the staff were courteous, friendly, and helpful. They seemed to really enjoy helping their customers. I never felt rushed or pressured to make a decision. All my questions were answered so that I could make the best choice for my furniture needs. My sister & I just went to look so I could make my list. However, they had a great sale going on so I decided to purchase my furniture that day instead of waiting to return next Saturday. I left the store feeling very happy and excited about all my purchases. I can hardly wait to shop there again. My parents shopped at Kimbrell’s forever. Now I am following in their footsteps. I pray that the Lord continues to bless Kimbrell’s with low prices and great furniture. They are number one in my book! If you need new furniture, please consider Kimbrell’s. You will not be disappointed. Their furniture is beautiful and the prices are...