AMC CLASSIC Findlay 12 — Attraction in Findlay

Me and my husband go to this theatre no less then once a week we usually spend around $80 between tickets and food. We buy our tickets online get to the theatre i walk up to order good. The girl informs me they only have mac n cheese bites or popcorn or candy or hot dogs. But it went like this. I said id like a pizza and , she cuts me off n says we dont have that i say ok then ill take 2 nachos she smacks her lips n says we dont have it either , i say do u have pretzel bites or chicken ? Her response , nope . I say ok what do u have she responds popcorn . I say all u have is popcorn ? She says or candy or mac bites or a hot dog or fries . I say hmmm ok ill take fries snd a hot dog. I ask do u have any dipping sauces for wen u do have chicken shes says nope. So im extremely frustrated at this point Shes rude snd not even offering an apology or explanation . My food comes out i say im not tryna be rude i own a local business here in town but we buy tickets online it woulda been nice to know u didnt have any of the food we normally get or posted on the door or sumthin so we could have possibly changed our mind cause we come for the food. She says is that all ? Mind u manager standing within 5 feet of her the whole time not offering helpful responses or friendly apologies nothing ! I literally turn to hand my husband his food and they start to talk about me while im still standing there. Ud think for them barely having business they be nicer to the people actually spending money keeping...

The selection of movies shown at this location is usually very good, the prices are similar to those at other movie theaters in nearby counties.

The marquee out front of the building does not list the movies or times, it simply suggest you to download an app for AMC...zero customer service The ticket counter only gives you your popcorn, you butter it behind you and you also fill your own cup wtih soda, get a lid, put on the lid, and get a straw then try to carry the soda and popcorn to your seat. The cups are not very rigid and are squishy when carrying them any distance. Very little customer service. The cleanliness of the theater is ok, could be much better, several times in different theaters we have sat down and found the seat not to be working properly or the center cup holder missing or not working properly also. Some attention to maintenance is suggested. The popcorn leave a lot to be desired. It is a small butterfly popcorn with no mushroom type popcorn mixed in with it, the actual pieces of popcorn are very small, hard to eat, easy to choke on. Previously Carmike Cinema had amazing popcorn, a good mix of large butterfly popcorn with mushroom popcorn and it came from behind the counter where they could fill it half way up and add butter then fill and butter on top, they had great customer service.

Overall it is not the same as it was when it was Carmike Cinema and that is...

I searched all night for what time they open today (Friday, October 13, 2023) and there wasn’t any info. I got down there to Findlay at 1130 ish and waited outside with a couple people for hours just to get my Taylor Swift tin and cup. They started unlocking the doors at 3pm and as I walked in, I was stopped by the guy at the front counter (not the popcorn counter) and told to get my ticket scanned. That’s fine. But then a huge crowd of people came in and walked right past us to the popcorn counter. A couple people behind me told them they had to get their ticket scanned and they were cutting. Then I’m assuming the manager from the popcorn counter shouted, “no, they’re fine!” to the guy trying to scan our tickets and as I had waited there for 4 HOURS, I was a bit irritated because I was afraid that they were gonna run out. The reviews and social media have said for WEEKS that this is the biggest movie in a long time and the staff at AMC just didn’t seem prepared for it AT ALL. Thanks for coming...