Cracker Barrel Old Country Store — Restaurant in Findlay

Took our grandkids here for an early dinner they love going to Cracker Barrel food was delicious however are waitress was is literally the worst I’ve ever had. I assumed she was new, as she gave me a receipt and told me this wasn’t ours but the people that she gave our receipt to already paid and the other tables bill was cheaper so it’s all worked out however it wasn’t cheaper it was like four dollars more than what ours should’ve been. When I went to pay. I told the cashier this is not my receipt, but I was told to pay this one as someone else already paid mine. Cashier, then went and asked my waitress and the waitress told the cashier. Oh no, that’s correct that’s her bill. I said really well we have our leftovers and the cashier said no she totally believed me and went to get the manager, the manager for the retail side came up and then came back with the waitress. I told the waitress that I understand you’re probably new at being a waitress but when there’s a mistake and you realize it, you go to your manager and correct it if our table its receipt was already cashed out then you should’ve re-wrong our table back up again, and handed me the correct receipt, then proceeded to tell me that she wasn’t a new waitress and that she’s been working there a long time I was flabbergasted and told her that she shouldn’t lie to me or to the cashier and again told her that she needs to understand when she makes a mistake to go ask her manager took her help her corrected I said it’s not a problem I’ll pay this rate I’ll pay this bill and then we could not pay that bill because it was already closed out . Unbelievable the retail manager went back and had the manager on the food side on the restaurant side redo the receipt correctly for me. I appreciate it. It was four dollars and something cheaper than the other one but really if you’re training your waitresses to lie and be dishonest I don’t know if CrackerBarrel is my best is the best choice anymore. I do appreciate the cashiers they were very kind and again the food was delicious but the waitress whose name was Ashley should be reprimanded. She did not get a tip for me. No refills on any of our bed beverages. I had to ask her three times for my coleslaw, and when I ordered my biscuits, I asked for honey which I again had asked twice for after they were already...

Waitress was always zooming off to another table or there would be seemingly long stretches of time where you wouldn’t see her at all. We waited way entirely too long for our dinner to show up. Early on, she asked if we wanted biscuits or cornbread. We said, both. Much later on as we had to inquire we asked where our bread basket was. She finally brought it out. There was no cornbread. We asked about the cornbread, she took the basket back that had the biscuits. We thought, why wouldn’t you have left the basket you originally, finally brought and then take it all back? Leave what you brought out and bring another basket with the cornbread when it was ready. I asked for flavored ice tea, it was essentially plain. She came out with a squirt bottle and flavored the ice tea up decently at that point. She said, well a lot of people don’t like their flavored tea too strong. Later on further into the meal, she brought out an ice tea refill. It tasted exactly like the original one, nothing flavored just unsweetened. Her hurried lack of attention to detail left nothing to impress upon me. We’d ask for something additional or to tweak the meal at various point's, she was just like “oh, hoe hum.” After we finally finished our meals I complimented the waitress that was next to our table but had an entirely different area, on her attentive skills and handling her customer's with what appeared to be top notch efficiency. She appreciated the nice compliments I gave her. I couldn’t wait to get rid of the waitress we had. My fiancé mainly dealt with her, I was largely finished with her at the starting gate. When she would show up at our table, I’d look down or away from her. Not sure her situation but wore a big blue bandana on her head. Wasn’t sure if she sweated a lot or thought she belonged to a biker club. The time it took in all seriousness to wait for our dinners to show up, if I had been there by myself I would’ve simply walked out. Absurd. I left a 15% tip. I felt like I was way entirely too generous. We frequent the Brighton Cracker Barrel location quite a bit, if I spot that waitress again I’ll gladly move to a different table and server....

Absolutely horrendous. I worked there and have eaten there. There so disorganized and short staffed that immediately when your hired in they throw you on a morning shift one day and a night shift the next day. They serve raw eggs, and I was often the only one who was in the kitchen since as soon as there were no more orders they'd leave and I would take care of the kitchen myself (but of course according to them 'I was never in my position'). They keep sanitizing buckets around the food and the dishwashers never accurately clean the plates off so half the time you have to serve it on a dirty plate. Oh and btw if you do decide to work there forget about being slowly implemented in. I had told them about my heart and that it takes me a minuite to get used to heat, I gave doctor notes every time I was in the hospital and I called everytime I wasn't going to be making it in. They still told me I no called no show, so it's obvious management doesn't talk to each other. They also rarely help out and often schedule only one kitchen person (In resturants your supposed to have 3 or more people working in the kitchen at all times) thats why the food wait is so long. They also don't believe in mental health days which is quite irritating, I was in kitchen however waitresses have to deal with getting screamed at for things out of thier control and they can't even take a day when that gets to be too much to have a mental health day?They also don't give breaks to any adult. I didn't need a break cause I only worked 5 hours however those who work an 8 hours shift or 10 deserve to have a break even if they are an adult. Just because someone is an adult doesnt give you the right to...