Arizona Central Credit Union — Attraction in Flagstaff

This bank is not very honest about what they will help you with. This is not the first time they are mistreating me. I had some issue that I as a single parent is trying to make ends meet. I tried for several weeks to make a payment towards my vehicle, but they would NOT accept it. I am told the pass due amount needs to be made and obvious they can see my account showing what my paycheck deposit was and I can not overdraft the account t to pay on another account and they will NOT take the partial I am trying to make for several weeks. I call and chatted online but they will not help, but when you talk about the personal financial issue they dismiss you and treat your like your a bigger bum in the world. I felt like I was talked to like I am a no body that did not deposit over thousands of dollars each year. They will not consider you as human beings and treat you badly. I was told just make the payment and I would if I had an account that shows more then what needs to be paid also. THIS BANK DO NOT CARE OF YOUR SITUATIONS nor WILL THEY HELP!! NOT A HELPFUL PLACE TO BANK WITH!!! PLEASE TAKE THE ONE STAR AS NOOOOO STARS, this does not give an option to...

Very disappointed with their over the phone customer service. I had to pay my phone bill and got charged twice on accident. I was charged two overdraft fees even though one phone charge was given back right away to my account. So they gave me two fees for not having enough in my account for one of those charges. I should have only been overdraft charged once not twice. Then when I went to tell them about it they only gave me back my one overdraft fee. How am I being charged twice when I had funds for one payment amount but not the other. One overdraft should have been applied. With everyone having to live paycheck to paycheck and inflation every penny counts. Thanks for making my bank account negative. Plus my bank is never negative and this is the first time I’ve had this bad experience with them. Just give me back my second...

I came here after having issues at another credit union early 2019. The experience started ok, then over a short time I feel like I am frequently being disregard. to get a debit card replaced was way too much effort, there's a disagreement on timelines even though it's mostly non issue though could be super relevant for other situations. They also failed to send replacement card after initial visit to branch with ID, and again later.. I ended up paying for replacement card even though I was promised it would be replaced at no cost.. cost of replacement debit card isn't the issue, it's...