Wells Fargo Bank — Local services in Flagstaff

If I could give 0 stars I would. This financial institution has committed over $7000 of check endorsement fraud with my personal funds refused to do anything about it even though I have threatened to pursue litigation nobody is willing to work with me nor can I get a phone call back I don't understand why this can't be escalated to where somebody in a managerial position could contact me to resolve this issue. Instead I have to hire a lawyer to sue you guys to get $7000 back even tho you're insured through the FDIC for up to 250k per social security number. Now I'm going to persue restitution for Emotional distress and lost funds. If you don't want your money STOLEN or if you don't want to be treated like the pennies that line their share holders pockets, don't bank at...

Their ATM broke on me and it was 30 minutes past close, but everybody was still in there. I had taken 1000$ out while it shut off and they were just watching me ask for help. I kept waving my arms for assistance and they just stared at me. Eventually somebody came and she had no idea how to fix it. She told me to call customer service to figure it out and the number didnt send me to a person but an answering machine. There was no help from the answering machine to bring me to a customer service worker. I’m not sure yet, but this bank might’ve just taken 1000$ out of my account because a receipt DID print. Please avoid this branch, their service and attitude towards clients...

Worst banking experiences. I used to be a WF customer (personal checking, etc.). After several discussions regarding services I had with them, the arrogance and poor attitude from various staff members made me feel like I was a bother to them. So, I went elsewhere.

My family has a store credit card that is administered by WF. I called for a simple question to see who I needed to speak with. The banker that answered the phone was dismissive and sounded annoyed that I called.

For a bank that is attempted to recover from a billion dollar fraud scheme, you'd think customer service would...