The Zoo Gallery — Attraction in Florida

We frequently visit this store to explore new and unique items and have purchased several items in the past. Yesterday we chose a framed print to purchase that was exhibited on the wall, with a single price tag of $64.00. The sales lady said that they would get one to bring out. When the other lady delivered the boxed item to the cash register area, she asked if we also wanted the print, saying that it is sold separately for $38.00. We were very disappointed by the misrepresentation of price of the displayed item. Both salespeople were very apologetic, but could not offer any concessions. This store does not honor any form of discount, even in cases of...

We have visited this store since we were children every time we went to red bar. We decided to visit this location and the two women were incredibly rude. We were approached twice just while looking through the T-shirts and felt as if we weren’t allowed to touch them very rude did not ask if we needed help just kept pointing out that you could look at the designs on the wall. We walked out without buying anything because of this and we were so excited to get some new T-shirts since we’ve had them for years. Will probably never be back extremely dissatisfied and...

A few simple phone calls to The Zoo Gallery near Destin, FL renewed my faith in real CUSTOMER SERVICE! Stores had closed when I sent my chat message… but I had my answer early the following morning. (Thanks, Austin.) I spoke with Gae, Hannah and Austin. Never have I dealt with more responsive, helpful employees. They are a credit to The Zoo Gallery! In spite of my user error…the “Stand Out From the Herd” shirts were being packed for shipment to me! They have been selling these shirts for 40 years…. take a...