Today I am disgusted and upset but once I calm down I plan on enforcing every voice and right that I have left in this great country to fix my situation or warn everyone I can to never do business with Greico. Especially if you are a hardworking minority I would caution you to take a very careful approach when dealing with this company. Let me begin by explaining that I purchased my cars about two years ago from the Greico on federal highway in Fort Lauderdale. Let’s jump to present day because that experience is what leads me to today. It appears that the company knowingly sold me an inflated overpriced 2019 Traverse with structural damage and never made it known that it would never be able to be traded in. As a mater of fact from the salesperson who said his name was Jesse but on my documents it lists a whole other person to the finance department it was repeatedly said and encouraged to come back when I am ready to trade in my vehicles. Interesting because guess what I tried to trade in my vehicles at the Grieco on 441 today and boy what an eye opener! It was busy even in the state of this economy so customer service was not the best but hey I guess it’s what it is with these major companies now. Anyways they were openly and ready to put me in a new Silverado but we had the issues with my Traverse. It seems that there was a carfax stating that there was major structural damage to it and from what was said to me it should have never been sold. Funny thing is they are telling me this and yet it was sold to me. An unsafe overpriced vehicle. Now it is bad enough when you drive these cars off the lot they lose all of their value anyways but to be told that you were sold a vehicle by a supposedly trusted dealer with the intent of misleading you is a log to swallow! As if rehearsed it was immediately said ohh we all have the same name Greico and we swap vehicles and warranties but we are totally different and separate entities!! Really because when you call the numbers from the website you are directed to all of them. Interesting fun fact I guess! Well long story short I was told that this Chevrolet could do nothing about the situation. No problem I will go back to the one I got it from because that seems to be such a big thing. Now I have not been directed to any managers or provided any contact information or support up to this point which is very disappointing and further lets me know I don’t want to do business here any longer so I left. Here’s where it gets interesting I attempted to contact the Greico on federal highway in Fort Lauderdale seven times after leaving the other dealership on 441. Each time I called the number on the website I was directed to Greico Ford directly across the street. It’s funny how they are all separate entities when there is an issue but they all fall under the same umbrella when they selling the vehicles. I digress. Already a crappy situation and crappy service to add to it, when I called no one would or did give me the information of the General Manager. The most I got was Jose and no one knew or wanted to say his last name or provide his email. Again more shady stuff and behavior. I have two purchased vehicles for over $40, 000.00 each and I can’t get proper assistance of customer service. No problem I have time. So I a voicing my opinion and concerns before k even start this tango so others are aware of the foolishness that is happening at these dealerships. I would of been better off going to a buy here pay here if this is how they treat their customers. So since I could not be assisted in private I will be happy to discuss this publicly. Corporations are getting richer every day on displaying themselves as family friendly and trustworthy but they really don’t care about their image if their service as long as they can make a buck. What this company does not realize is my voice and my opinion will happily warn other hard working families, minorities, and women to beware of doing business with Greico Chevrolet. I hope to be directed properly now. 0 stars was not an option!