I have been to the new location in Fort Lauderdale 3 times now. The first time was fine, except I was practically alone there and it still took forever to get my food. The second time was good food, quick, but the guy taking the order couldn't seem to understand my first two attempts, so I settled on "breakfast sandwich" and he got it. Then this morning I walked in to what I thought was my first line, yet there was no one taking orders at the front. That's when I saw people ordering at another part of the counter. So I went to that counter and stood there while the whole staff ignored me Of course people are filing in behind me, and then they start calling out numbers… nothing at the counter said "take a number" and the number dispenser is on the windows, not the counter, and nowhere near the door. So I took a number and sat down and watched and waited. A few people walked in after me and, like me initially, didn't take numbers. Then there were people who took numbers after me…. Every single person with or without a number got helped except me. Finally, the guy who couldn't understand me yesterday says "next customer", not calling out the number (which they stopped doing 4 numbers before mine), and as if there was anyone else to help at that point.
Now, there are several problems there, not the least of which is the fact that I just finished breakfast at Croissant Time, the French bakery I forgot about which is in walking distance of CAO and who makes a breakfast sandwich at least as well, you stand in line if there is one, and no one ignores you. You just reminded me they were...
Read moreHorrible Customer Service!! I used their catering service and ordered flan for a party of 12. They took the order and they charged me for the flan plus other items. When I arrive to pick up the items they said oh sorry we ran out of flan. When I asked them why did they not let me know it at the time of the order - And what’s the point of ordering in advance if they are not gonna hold the items for you? The so-called manager said well I guess we didn’t realize it. Then I asked what is the replacement that I can have instead of the flan. She offered me a replacement, but was going to charge me more than the price of the flan. I told her as a courtesy it would’ve been appropriate for her to at least give me something comparable in price. She said there’s nothing she can do about it. Then I asked for the food catering platters I had also ordered. She only bought out three and when I asked for the fourth item she said oh it’s not ready. Can you wait a half an hour while we finish putting it together? I had made my pick up hour very clear, and the items were still not ready. There was no apology, and no effort to compensate for their incompetence and lack of preparedness. I doubt I’ll be using their...
Read moreA Delicious Cuban Experience at CAO Bakery – Unforgettable Flavors Await!
Ever since I moved to Florida, CAO Bakery has become my go-to spot for mouthwatering Cuban sandwiches and delectable steak and eggs. Whether I'm in need of a quick caffeine fix or craving an indulgent dessert, this place never disappoints. But let me tell you, their "pastelito cheese" is the ultimate showstopper – a heavenly treat that mirrors the beloved Puerto Rican "quesito."
The ambiance at CAO Bakery is relaxed and inviting, with plenty of available seating both indoors and in their outdoor area. While the summer heat can be a bit uncomfortable, it's the perfect spot to enjoy their aromatic coffee during the cooler autumn and winter months. Another plus is the reasonable prices, making it accessible for everyone to savor their delightful offerings.
Convenience is key, and CAO Bakery has ample parking available in the nearby strip mall. From the moment you step inside, you'll be greeted with friendly faces and the tantalizing aroma of their authentic Cuban cuisine. The attention to detail and commitment to flavors truly sets CAO Bakery apart, making it a must-visit destination for anyone seeking Cuban...
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