Ron's Barbershop — Attraction in Fort Lauderdale

Over the course of a decade I’ve been a frequent customer at Ron’s. My experiences have always been great! Until they weren’t. Shane, Al-up until this incident, and Rob have all cut my hair and been wonderful with whom to deal. Last Saturday I “tried” to trim my own beard and needed professional help afterwards. I booked an appointment with Mike. I showed up early and Mike took me early. I explained to him that I hadn’t cut my hair since Thanksgiving and needed advice/guidance; and also help with the beard as I’ve never grown one before and had messed it up. Mike- from that point on- just had a horrible vibe about him. He seemed genuinely upset that I didn’t know exactly what I wanted done. I tried joking, I tried polite conversation, I tried and tried- but Mike just didn’t loosen up and acted like he’d rather be doing 100 different things at that moment. I don’t know if it was me he didn’t like, or if he’s like that with everyone?? (I did see another reviewer also had a problem with him). Mike raced through my haircut like Speedy Gonzales on crack. He acted like everything I asked him to do was a chore or a problem. Audible sighs, and an unpleasant demeanor the whole time. Those things I could deal with if I had gotten good service. I didn’t. My hair was hacked up. It looks a mess. The beard work he did my little nephew probably could have done equally as well. When I got home and rinsed all the excess hair out of my own hair, and tried to style both the hair and beard it became apparent how sloppy of a job Mike did. My beard lines were uneven. The length of the parts of the beard he trimmed were uneven. Every time I walk by a mirror I’m disgusted and reminded of this visit to Ron’s. On Monday morning I texted Al, the owner. He asked for some time to think about how to respond. I told him to take all the time he needed. After a full week, it became apparent I wasn’t worthy of a response from Al. I texted him again. He replied that “he wasn’t getting involved and that he showed the text to Shane, the other owner-and that I could come in and talk to him”. Al-I have a few questions for you- 1-Isn’t it the owner’s responsibility to deal with issues that arise-whether they want to or not? Especially, when you tell an individual you will get back to him. 2-Do you not care what happens inside the walls of your shop? 3-You have my number-you showed Shane the text. You could have given him the number and had him deal with it. (Had you bore the responsibility of ownership). 4-It’s not just an indictment of you, Al. But also of Shane-who also chose intentionally to not reach out to a disgusted and unhappy customer. 5- Why??? Why is it MY responsibility to drive over to the shop to talk to Shane about the issue. It is your (you, Al, and Shane-your combined responsibilities as owners to deal with unpleasant issues. To reach out to the customer. And not just leave him hanging for a week, Al. 6-In addition, you know, Al, as well as I do that if I showed up to speak with Shane he would have a steady stream of customers and there would not be an appropriate time or place to speak of a sensitive issue.

Finally, I do have to be entirely honest and say that up until this visit with Mike I had never had a bad experience here. I actually had an appointment booked with Rob before Al’s last pompous text to me. It was at that point in time I chose to sever ties with Ron’s, cancel my appointment, and write a review that never would have seen the light of day had the owners chosen to deal with a longtime customer appropriately. This place is cheap. It’s always crowded. I know this review and my lack of business won’t hurt this establishment in the least. What I hope the review does do is reach the owners and enlighten them to the way they are treating people- either themselves or representatives of the...

I’ve been going here over a decade. Everything was great-until it wasn’t. I scheduled an appointment with Mike for this past Saturday. I arrived early without the slightest bit of anxiety or nervousness about my haircut. I had always been treated with respect at this establishment and had also received great service in the past. This is why I’m so upset about what happened that day. Mike’s demeanor was immediately “stand-off-ish”. It got infinitely worse when I explained to Mike that I wasn’t certain what I wanted to do with my hair and needed advice and guidance. My two biggest mistakes- 1-Going through with the appointment. I read another review of Mike in which the reviewer and Mike agreed to part ways prior to the haircut. (I should have gone with my gut-you know when you just have that feeling”. 2-Jokingly (but never seriously meaning or considering it possible)- I told Mike that, “It’s hair-it will grow back.” Mike took that one jokingly-delivered line for him to hack my hair carte blanch with a chainsaw. Every time I walk past a mirror I’m disgusted and reminded of this awful experience with Mike. I tried joking with him, serious conversation, light conversation. Everything I tried was met with attitude. Then, on top of attitude Mike cut my hair about as well as you might expect from a first-grader. When I texted the owner -I wanted him to be aware of how I was treated in HIS shop; he asked for some time to compose his response. I said to take your time. A week later-nothing. I reached back out to Al, THE OWNER, who said “I’m not getting involved.” WTF? YOU are the OWNER!

This little shop has no idea the amount of business I’ve sent their way over the years. I can no longer do that (in good conscience), and I’ve already cancelled my upcoming appointment. I will not give this barbershop any more money or referrals. Enter at your own risk!!!

PS-I’ve posted snapshots of my texts with...

DO NOT GO HERE! Worst hair cut I have gotten in my life. I came here once last year my first time coming to Ft Lauderdale and they messed it up so bad they had to shave my hair off completely, Then I recently went back about a week ago( a friend of mine convinced me to just go there to get a simple cut) not only did the barber COMPLETELY cut my hair wrong, he messed up my hair line very badly on the back of my head and also didn’t cut any hair off the front, he neglected I tell me he made a mistake ( so unprofessional my hair was wet and I could not see just how bad it was) they let me walk out of there looking horrible, the next day my friends pointed out all the nasty mistakes the barber made. Too long in the front. Way to short in the back and a terrible terrible hairline in the back there they were supposed to do a fade he put the hairline almost halfway to the front of my head from the back where he just shaved didn’t even attempt to make it look like a fade. I had to get my head shaved for the second time because of these unprofessional ( probable unlicensed because the sure as hell don’t use any techniques that they tech at the barber academy) I was told this by the second barber(different barber shop) I had to go to get my head shaved. He was astonished that they made me pay for the haircut after their obvious screwup. Don’t go here. This place is for old men with little to no hair. They do not know how...