I had seen her bakery on Instagram and decided to try it out. Me happy and excited because her cakes looked good online. I mentioned to her that’s where I found her shop. My experience was not the best, I can’t describe it but her vibes toward me as a new customer didn’t feel right. Long story short, I order a small cake and showed her a picture of what I wanted from my phone. She said ok she can do it. I then offered to send the picture to her so she can have to refer back to. Which I thought was strange. She should’ve ask me for a copy or took a picture for herself. After placing the order, she told me the price which was $30 which I was told to pay in full. Another thing that was weird…. I assumed a deposit of $10-15 and then pay balance once the cake is picked up. But ok, I went ahead and paid. I wanted to pick up the cake that Monday, she let me know she is closed on Mondays. She told to come on Wednesday early in the morning the cake would be ready. Another red flag, how are you going to give me a date for the cake…. You don’t know when my event is.
Anyway, I went along with the date, She mentioned I can come as soon as she opens the cake will be ready. I got there on Wednesday 9:20 a.m. (she opens at9:00 a.m.) the cake was not ready! She apologized and told me she would have it ready by 1:00 pm and that she will have it delivered to me so I wouldn’t have to come back. She also offered me a baked good as a way to make up for the mishap.
At almost 1:00 pm she called me and said she’ll have to delivery the cake herself because they kept cancelling the pick up. So eventually she made it to me about 2:00 p.m. The cake looked similar to what I wanted, however it was super small. It’s basic yellow cake, on her website she has cakes that start at $25 which are bigger than what I got and being that it was so basic why did she charge me up front $30? And like a fool I just agreed to it! Not a big deal $5 difference is not going to break me, it’s the principle. Had she conducted business in another way, like charging a deposit and pay the balance when I pick up like most bakers do. She would’ve had an opportunity to take off the price since she did not prepare my cake in time
On top of ALL that the cake is pretty much sugarless with no type of flavor. She did mention to me when order that she doesn’t use much sugar….. at least put enough to add the flavor. I didn’t sign up for a diabetic cake I would not recommend this bakery, could you imagine if this was for an event?
Edit Update: You can see she wrote a whole dissertation about what she thinks happened. This is not a professional response from a business owner. She try to diminish my horrible experience with her and be defensive. That’s all because she feels guilty. She was closed on that Monday and Sunday however your website said you are open on Tuesday by appointment. But you decided to tell me to come Wednesday as if that was the most convenient for you. And yes it was a very small cake! And you did charge me the maximum you can and wanted payment in full. I can promise that you did overcharge me, I guess because I didn’t look like your typical customer base. If you read my response you would’ve seen that I did SAY you tried to make it up by offering to bring the cake and by offering a baked good. I encourage you to work on your customers service skills as a...
Read moreThis bakeshop is phenomenal! Female owned shop by an exceptional baker with an extremely impressive resume. My friend is a chocolate lover so I ordered the chocolate cake with chocolate buttercream frosting and he and our guests were blown away by the flavor.
I have also tried her carrot cake cup, cookies and crème cup, and red velvet cake cup. All were amazing. The carrot cake was very moist and flavorful not too sweet. Her vanilla buttercream frosting on the confetti cake is perfection.
For peanut and chocolate lovers I would definitely say get the chocolate cookie with peanut butter chips secret ingredient, peanut butter cups. The salted chocolate chip cookies, maple oats, almond and sugar cookies are also fantastic.
I tasted all of the bars. Very hard to choose my favorites, I think blondie and rice crispy treat maybe the leaders but the ultimate and red velvet do not disappoint either.
She uses a local coffee company for her delicious coffee drinks. My advice check this place out, meet Lee and fall in love with her...
Read moreMy family and I were on vacation during my moms birthday so we wanted to order a cake that was local from here. I had emailed them a month in advance and heard nothing back from them. I was planning on picking up a cake from a French bakery that had cakes premade but it turns out my dad actually ordered a cake online from the same place without even talking to me about it! I was excited because I really wanted to try this place after researching all the local bakeries. He ordered a drip vanilla cake which had buttercream frosting. The cake presentation was great and communication and pickup was easy. The cake itself did not taste good. The frosting tasted nothing like buttercream. It was really oily like and flavorless. I was really upset because I was really hoping it would be a great cake my whole family- especially my mom...
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