Office Depot — Attraction in Fort Oglethorpe

My mom had ordered her blue prints on line to be printed, well of course it’s how it goes we couldn’t figure out how to send the files to office depot ( had them sent to one by me bc she would have to go into Chattanooga 45 min away from her) so that they could be opened and printed. By our surprise, when we got there this Gentleman named DEVIN , had gotten our hot mess figured out! Phew thank you God! So we talked to another lady when we got our prints , about needing help with getting the others sent and printed … we had tried everything we could think of and decided we just needed a laptop to try and figure it out on. Devin had asked us to come over to the other register to be cashed out and asked if he could help with anything else? That is when we found out that he was the one who got the others to print…. I showed him the files on my moms android phone, said that we have no idea how to get it to work we had tried everything. He asked if he could try( we needed six more things printed🤦‍♀️) I said absolutely! He had the phone for a whole two min at the most and walked over to the computer and said I got it! Wow! Thank you! And he comes back to the phone again, and gets the rest to send over as well! AMAZING! You have no idea the pain in the butt this has been and he was so beyond willing to help in anyway possible, not only help but got it to work for us! He was crazy polite, and a great people person! This gentleman by far is one of the best I have ran into in a crazy long time! You don’t find people nowadays that have great customer service and that love their jobs and what they do( at least he seemed as he does… so I would assume 🙃) Thank you so very much DEVIN, we will be back soon ,just for the fact that he was so patient with us when we had no clue what to do! My mom lives an hour away from this store and will keep coming back because of you! ...

Today March 20th I went to Office Depot in Fort Oglethorpe. All I wanted was to get some pre-printed stuff cut and padded I had 350 sheets divided into 10 sections. They gave me a price of $171.00. When I asked to speak to the store manager the person at the print center said he was the manager. In fact the store manager was in the back dealing with another issue while his employee was lying to a customer. I told him I had just had the same thing done a few weeks ago and they charged me less than $10.00 now he wants to charge $171.00. He said they did not ring it up right. Did they just not want to do the job and knew that no one in their right mind would pay that or was he going to pocket the difference? Who knows? If a person will lie to you what else will they do? I called another store and they had the manager of the FO store call me he said the actually price should have been around $26.00 and he was in the store and that the employee should have called him and not told the customer that he was the store manager. In years past I have purchased computers, furniture various office supplies from that Office Depot and other locations as well. But that was my last visit to any Office Depot. I will use Staples if I need office supplies that I cannot get at Walmart or Amazon. For this job I went to a local printer "Village Print Shop" and the job is going to cost $14.00 and will be ready in a few days. I would recommend them over any print center in the Fort Oglethorpe area. Professional, and easy...

Fine if you know specifically what you need, and exactly where it's located. If I have to shop here, I try to have all my questions answered before I go, because every clerk I've asked assistance from over the past 4 years, never has any idea what I'm looking for, or where it might be. Then they always disappear to find someone that does, which takes entirely too long considering there's never anyone in the store when I'm there. Assuming it's the manager, or assistant manager that eventually comes to assist me, which on 2 occasions resulted in merely showing me where the general area it should be is, then half heartedly searching, giving off the vibe that I'm actually inconveniencing him, and once telling me they were out, only for me to find it myself on the opposite shelf. He had no idea what I was asking for, and instead of being honest, he wasted my time pretending to help in the most agitated way. I was with my sister when she was purchasing a file cabinet for her business, same exact story, different clerk in the beginning, but same manager to assist us, and he had absolutely no knowledge about the basic questions she was asking him. He eventually offered her a discount if she bought a certain model, she took the deal, and we both agreed he did it just to get us out the door! The store itself is quite clean, well stocked, and overall moderately priced...