I absolutely love Aldis normally. Unfortunately the local Aldis in Franklin has gone way downhill since opening. This Aldis is always low on shelf stock. The items that are available at the other Aldis are always Out of stock or very low stock at the Franklin store. It is a normal day to go in and not be able to get things like spring salad mix or milk. The shelves are always filled with empty boxes at this store. There are always big pallets all over the store in the way of the customers. I understand that stocking the shelves during business hours is necessary for keeping cost down but it is not uncommon for there to be 3 to 4 pallets out in the store at once. There is normally no one working On the pallets that are all over the store also. I have also frequently seen boxes being thrown on the floor after they emptied them from the pallet for customers to trip and fall over. A couple of months ago I went in and someone was stocking the alcohol with a big pallet in the way and at least 15 empty boxes on the floor where he was throwing them. I actually had to move one with my cart to be able to enter the front isle of the store. There is really no excuse for endangering the customers and risking a fall. The Aldis in Spring Hill is awesome! They are always completely stocked on everything and the staff is so friendly. There are normally two cashiers at the front of the Spring Hill store and no pallets anywhere in sight. I have never seen a one stocking the shelves in Soring Hill yet the shelves are always full. Unfortunately the last time I went into the Franklin store every single employee was hanging out at the front of the store discussing ADHD instead of stocking the shelves or paying attention to their customers. It is such a shame that this store is so far below the other Aldis I have had the pleasure of going to. I hope the store gets new management soon so it can be run like the...
Read moreSo disappointed with this Aldi! I am only leaving this review because of how often this has occurred to me. I’ve had to tell staff not once, not twice, but three times now that items in the fridge section are already expired (pasta, noodle kits, etc). They do not seem to have any quality control here. On top of that, I’ll buy something that shouldn’t expire in 19 days and suddenly will have mold on it within 2 days sealed/unopened? Clearly there is an issue with storage of refrigerator items here. Things should not be molding or going bad before expiration date unless there is something deeper happening. I am leaving this review so they can make some changes. It’s almost like they are wanting people to buy expired items… for example today the mushroom raviolis had a best by date of 07/06…. It’s 07/08…why is that on the...
Read moreJust came from this store and was in line behind this man and the cashier as I noticed the other customer that was in front of him they all was greeted with a smile and how are you doing. But when I got up there the cashier didn't even look my way or say anything to me she just took my money and said what the price was and then hand me back my change and she could hardly get have a good day out of her mouth. So I said I'm having a wonderful day and walked away, then I heard her ask the white lady behind me how was she doing. And yes she was white. I just said Lord will it ever stop treating people by their color because if you as been cashing out people you should treat all your customers the same. I will not go back to...
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