Inhospitable. Gratuitously profiles guests.
Iām uncomfortable writing this, but this needs to be brought to light.
I stopped in today with my partner and some friends after having lunch in Boise. It was our friendsā first visit to AWM. He found something he liked, but before we knew it, there was a worker scolding him about carrying an item he planned to purchase.
Her eyes were bulging out of her face as she stood there, hands grasping at my friends merchandise. She was accusatory towards him. she started making weird sounds and making motions while she looked at us like we were crazy. He handed it over to her with confusion. We were all shocked. It was completely out of left field, and a complete disregard for our experience.
-what happened to decency? We all said hi when we walked in, none of us were unfriendly.
Then we met Cheryl, whom approached my partner and I warmly. She acted nice, saying she wanted to introduce herself, as she recognized us from past visits. We were genuinely happy to meet her, until she then commented on us giggling. She then accused my partner and I of being stoned as she walked away.
Iām disgusted I didnāt leave after that. The entire experience is something I never want to have happen again. None of us will be returning.
To whom it may concern, we donāt do drugs, and we arenāt thieves. We actually supported your business, even when there was a cold draft from the building collapse next door.
Anyone can reorganize the reviews others have left, itās clear that weāre not the only people that have felt this way due to staff here.
If anyone wants to feel like a piece of trash, they could go to the dump, but Antique World Mall is a closer drive, and it doesnāt smell half as bad.
One last thing, I have also been to this store within an hour of closing and made a request for the bathroom key. I had no merchandise on me. I was rudely told they had already been cleaned and I had better not make a mess. Always assuming the worst in guests, thats standard practice here. It took us a few awkward encounters to realize you just donāt want us in your store.
After reflecting on our experiences, it just isnāt worth supporting this place anymore. I couldnāt recommend these accusatory bullies even to my least...
Ā Ā Ā Read moreIt was my first time to this place. My boyfriend wanted to show me. Plus we were hoping to find something for his outfit for his sister's wedding, as he is the minister. After about fifteen minutes I decide I need to user the restroom, so I ask the lady up front and she escorts and unlocks it, but adds "I'm assuming you're a customer, because these are only for customers." I smile and say yes. Later when I've returned to my boyfriend we see her again and he asks her if she would know where and if a sporran would be (it's part of a kilt). She eyes him up and down, and with disdain in her voice says, "I don't know what that is." And just keeps walking. He tries to keep talking to her but she just keeps going like we're unworthy of her time. My boyfriend is of Mexican Scottish decent. It felt very racist and very discriminatory. Especially after we turn the corner and another lady with curly blonde hair smiles and asks if we need help. We repeat the question. She acts excited and walks us to where it might be. The first lady, who was rude to us, was standing RIGHT THERE. Doing nothing. After w e turn around the next aisle, and hear the first lady scolding the curly blonde lady for helping us. My boyfriend overheard them but wouldn't tell me what she said because it was nasty and discriminatory. WHAT? I've never been so offended in my life. I feel bad leaving a bad review but that woman should not be working there or be in charge. She was probably 40. Frumpy. Short. Had straight, dirty blonde, shoulder length hair. Definitely has a superiority complex. I was going to tell my family about this place but now I will not. And I will not be returning. If I ever do, it will be to get this ladies name and ensure everyone knows how terrible she treats people. As I'm sure we're not the only ones she's...
Ā Ā Ā Read moreI love this store! I make a point of going there whenever Iām in Boise. I live a couple of hours away, but itās always worth the trip. Iāve found everything from vintage quilts & clothing to expensive antique furniture. The trick is to really LOOK. Under & around more flashy items there are some truly eclectic finds. The prices are on the speedy side, but there are also great finds at ridiculously low prices. The main thing to understand is that nothing in the store is owned by the store. Itās a collection of spaces for different sellers. Each seller usually has a central interest (e.g., military memorabilia, silverware & china, musical instruments, restoration hardware, jewelry). Iām baffled by the reviews about rudeness from the employees. Iāve never experienced that - as a matter of fact, on a couple of occasions one of the ladies called the seller for me to try to get a discount on an item I was interested in. You also need to go in knowing all sales are FINAL. One review talks about a necklace that broke & how the store wouldnāt repair the item nor take a return. This is SILLY. The store canāt be responsible for items sold on consignment for the dozens (hundreds?) of different sellers. In any case, I always find something & on several occasions I got real steals as it was clear the seller didnāt know what they had! I highly recommend the store. Youāll have plan for at least a couple of hours for thorough shopping. Even if I donāt buy, itās a blast just to go & see what...
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