Nice small gym! I think Paulie was the name of the staff member helping us, and he was wonderful. Very patient and gave great instruction to my mom when she was learning to belay, on top of keeping an eye on the other novice climbers around us. Very friendly, welcoming, and informative. Decent price for a daypass and honestly the prices for classes looked like a steal compared to other places. Gear looked decent if a bit worn but nothing felt unsafe or neglected. I can't stand the fits-all harnesses they use for rental harnesses but luckily had my own harness with me. Belay instruction was great but extremely simplified (which is great for beginners! Just not what I would teach but it's not my gym and at the end of the day it's still safe and that's what counts) and they teach on an assisted-braking device so you miss out on learning some of the basics. Had a great time overall and would...
Read moreAs an experienced climber, the routes are interesting and well set. Approachable for both beginners and moderately experienced climbers. However, we visited on an expectedly busy day and the safety protocol was lacking. The workers were kind, but very understaffed. Only one worker to check in and perform belay training while another ran an event. As a result, belay training was inadequate and I saw numerous unsafe practices with new belayers and an very scary, preventable injury that occurred as a direct result. Additionally, it seemed as though there were too many people to safely climb in a small space and we were frequently bumped into or walked in front of while belaying by those who were unaware. Climbing is inherently risky and needs to be treated as such with proper training. Other gyms require classes and extensive safety checks, which I did not observe to be up...
Read moreI moved to Grand Rapids right before covid shut the world down partially because I wanted to join a climbing gym. I researched Higher Ground and Inside moves extensively and was beyond excited to join! My second visit I became a member and have since been blown away with the professional and knowledgeable staff, and their care for customers. Every worker almost immediately knew my name and asked about my personal life and climbing goals. I have gained lifelong friends, acquired amazing gear, and have gone on climbing trips from my time so far at Higher Ground. I highly recommend this gym to anyone who wants to try climbing for the first time, a corporate bonding event, or someone who has been climbing for years. The experience, passion, and joy in Higher Ground is...
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