Plato's Closet Greenfield — Attraction in Greenfield

The service at this location is poor! The store is a mess and the blonde young manager is rude! I bought a shirt that was too big when I got it home. I had the receipt, tags etc. All I wanted was a in store credit so I could find something my size. The girl who work their told me that I only had the credit card receipt and I didn’t have some other receipt. Thing is The same girl that was working at the time I bought it was training someone who probably wasn’t ready to work the cash register. She kept asking the other girl how to do things and maybe the girl didn’t give me this other receipt. I’m not sure

I had to wait for an while both when i bought the items and when I tried to exchange it. The “manager” was too busy chit chatting with her co worker.

The way she acted when I tried to exchange it was acting rude. Meaning that she just even listen to me that I didn’t get any other receipt besides the one I had AND I HAD THE TAGS STILL ON IT! When I asked for a manager she said “I am the manager”

This store has become a mess!!! Cloths all over in bins that it’s hard to walk in that store. It’s not as organized as it used to be.

I’m not sure if this store changed hands or what happened but I don’t recommend coming here at all!! Their are other places in the Milwaukee area to go to and other locations where they actually help you find something. I’ve returned things at the Kenosha with never a issue!!! Trust me - avoid...

Wish I could give 0 stars!! This used to be one of my top two Plato’s to shop/sell at but after the last few times I’ve been in this stop is now my least favorite out of the 20+ I’ve been to. Staff is always rude and short for no reason. Every time I walk into the store they always roll their eyes at me like I’m causing an issue.

When I bring buys in it’s always a big deal. I only bring in a small bag or two. They always find a reason to not accept my buys for that time. Like today I went and it was 8:01. They said they don’t take buys after 8. Then i asked if they could just keep it over night and do in the morning like they have done at least 5 times with my items. She said they couldn’t because that’s against policy (but again they have done it before so what is it) and was so disrespectful when saying it. She also yelled from across the store. Like didn’t have any decency to come to me. But instead yell at me in front of tons of people and belittle me.

When they do take items they don’t want me to mess up the black container when I look through however they are still my items. I can see what items they do and don’t take and touch the items.

But again!! Never coming here again!! This Plato’s sucks!! Staff is always short and rude. Shouldn’t work in customer service if you...

Same buying experience as other second hand stores. Selling here is always unpredictable.

My review is more so about one employee working there. As another reviewer said: the girls working here are at high school level but the rudeness especially from one of them is so off putting. I asked her to see a bag that was hanging up high and it was shaken around while on the reach hook end by her until it landed on the counter instead of taking the bag off the reach hook with her two hands and handing it to me. I grabbed the bag from the counter and said "Great, thank you." This employee looked surprised because she knew what she did. Same employee also yelled at us to "get at the back of the line!" while going to check out which made us chuckle instantly because....there was only one customer in front of us already paying and no one else around to be seen. Okay establishment but employees need to take "Manners 101" because none of them don't even know how to say "Please" or "Thank you." As well as take "Reach Hook 101" to learn how to unhook bags from the reach stick and hand them to customers....