Ross Dress for Less — Attraction in Hawthorne

I am a Ross-A-Holic!! I love Ross not necessarily for the lower prices, but because Ross distinguishes themselves from the competition that often caters to a large broad-based clientele. Ross provides the things that you can’t find anymore as opposed to just the latest fashions which they also carry …..one particular example is I’m a cowboy boot wearing gal!!! Not only do they carry mid range priced cowboy boots at a lower price, more importantly they carry the most fabulous boot cut pants. The competition carries the latest styles and limits the things that some of us crave in fashion but can’t find…. I focus on my own style…but I won’t stop there. Ross has a phenomenal selection of houseware, comforters,cookware, beachwear, boots and shoes, tableware, men’s clothing, children’s clothing, toys, jewelry, sunglasses, and I’m gonna stop because I can go on and on all night. It’s a true bang for your buck. There is cautionary tale however …. Ross is not necessarily the most organized and for a person that seeks. a store format that is neat and organized, you may struggle with their often untraditional displays and store format! I think it’s worth the trouble to go through things and find what you really like. Based on what you had in your mind at a good price and value, then to just walk in and pick from a smaller selection that’s more conservative, but...

For the last 6 months or more, the store has had a practice of making customers wait at the door before entering— even when there is hardly anyone inside. They literally let one person enter at a time. Initially I thought it may have been due to it being the holiday season, but here we are 6 months later and the practice is still the same regardless of the day of the week or time of day. It instantly makes you feel so unwelcome. The regurgitated line you hear from the security person is that it is for “safety”. Well I don’t know whose idea this was, but even if I could understand the concern about safety, this practice would make me feel anything but safe. Hire more security if that’s the case.

The only positive going for the store is that it is clean, but that’s because the shelves are hardly stocked. Despite rarely ever finding a single item of interest, I’ve come here multiple times over the past few months due to its close proximity to Target, but I won’t be back again. If you want the community’s money, at least pretend that you...

This is the worst Ross I’ve ever been to. Immediately upon entry, two security guards informed us that we had to walk around to the other entrance on the other side of the building and wait in line just to get inside the store. At the entrance, we were told to wait in front of a screen as their security cameras scanned everyones faces, essentially treating customers like criminals. I immediately felt uncomfortable and tempted to leave after such extreme measures just to shop at a discount store. It felt like going to jail, standing there as security guards watched us and the camera scanned our faces like we were getting a mugshot. I asked employees if the store had recently been robbed because I couldn’t fathom the over-the-top security measures. After going through all that just to enter, the store wasn’t even well stocked at all! Many bare shelves and no quality merchandise. I would recommend the Century location in Inglewood instead. I’ve been to Ross in worse areas such as East LA and never experienced...