Woodhouse Spa - Highland Village — Attraction in Highland Village

I’ve been to a few day spas, and this first experience at this spa was disappointing. We called when we arrived (due to Covid and not knowing if we could just walk in). The receptionist said she would see if our massage therapists were ready and then call us back. I expected a come on in, wait in our waiting room, or that they would come get us, but got neither. After waiting 15 mins or so and seeing 2 others just walk in, we decided to do the same. We weren’t greeted warmly and the atmosphere was more like walking into a boutique, not a spa. Before you arrive you fill out a questionnaire. One of the questions is, “What is your favorite drink?” So I kind of expected an offering of a mimosa or cucumber water, and they offered nothing, not even a bottle of cold water. So what’s the point of that particular question on the said questionnaire? So my massage therapist can make small talk about my favorite drink? We weren’t taken to a changing room to put on robes like most places do when you arrive. The massage was just ok, the therapist spent most of the time massaging me while I was face up so that was super odd and different to me. I would have preferred more time spent on my arms and back especially since I indicated my lower back had been achy lately and giving me some grief since I carry stress there. After the massage we were taken to a waiting room, where again I was eagerly waiting a refreshing drink. I was offered a children’s sized water bottle that was room temp. 🙄 There were packages of nuts to eat and the room felt cold and the chairs were not comfortable at all. The facial was WONDERFUL. That’s why I am giving 3 stars instead of 2. My esti was warm and didn’t try to overly sell the products used, which is so annoying when trying to relax. She gave a great facial massage and all the products smelled amazing. I don’t know if I will be back. I think with a little tweak here and there of the offerings to guests, how they greet guests, and the waiting room, it could be a...

I have had the pleasure of experiencing three services here so far. One couples massage with my husband, then a “sleep treatment” massage on my own, and a pedicure. Every technician has been so amazing. I had Colton for both of my massages, and I work in the hair industry and need a firm massage to relax all of my right back/shoulder muscles. If you like strong pressure that doesn’t hurt, he did amazing. I felt like I had been worked on while still being able to fully relax. (Where I didn’t need strong pressure it was gentle, and super relaxing as well) Nelka was my husband’s massage tech, and he felt so at ease and restful while under her care. He said it was one of the best experiences he’s had with massage. Stephanie did my pedicure and it was THE. BEST. I’ve ever had. Gentle in all the right areas, and nice pressure when it came to the massage. I had the Spiced Cider Seasonal pedi, and it was spectacular. The atmosphere and the staff are all so warm, inviting, and accommodating. They go out of their way to make sure your time is the most relaxing, professional experience from start to finish. Jeanne was my spa concierge and made me feel so at ease, and so welcomed. Her warm smile and gentle demeanor really made me feel relaxed from the moment I walked in the door! I have officially found my new “me time” spot and very highly recommend anyone and everyone to experience this spa. The investment you make on yourself here WILL be worth it and more. Thank you to all of our technicians and staff, we will surely be...

As someone who values relaxation and indulgence, my experience at Woodhouse Day Spa was nothing short of extraordinary. From the moment I walked through the door, I was enveloped in an atmosphere of tranquility and sophistication.

The staff at Woodhouse Day Spa went above and beyond to ensure that my experience was exceptional. From the warm welcome at reception to the expert guidance through their array of services, every interaction was characterized by professionalism and attentiveness.

The spa facilities themselves were pristine and beautifully designed, creating an ambiance that immediately put me at ease. I indulged in a variety of treatments, and each one surpassed my expectations. The skilled therapists demonstrated a deep understanding of their craft, delivering treatments that were both therapeutic and rejuvenating.

One highlight of my visit was the attention to detail evident in every aspect of the experience. From the plush robes and comfortable slippers provided to the soothing music and aromatic scents that filled the air, every element was carefully curated to enhance relaxation and well-being.

Overall, my time at Woodhouse Day Spa was a five-star experience in every respect. It provided the perfect escape from the stresses of daily life, leaving me feeling refreshed, rejuvenated, and utterly pampered. I cannot recommend it highly enough to anyone seeking a luxurious...