Pipeline Smokeshop — Attraction in Honolulu

Hunter and Adam were so helpful and knowledgeable in helping us pick out some items. Hunter found this stunning, one and only, lavender colored tribal sketched glass bong. It was perfect and exactly what we were looking for! Being so close to 4/20 the deals are outrageous!! Buy one bong at 50% off and get a second bong FREE of charge!! Tons of other specials too! Hunter’s customer service was beyond great. He is the kind of guy you want to continue to talk to, and not just about smoke supplies, but about all things. These two dudes should get a raise for their kind hearts, hard work, and customer service! This shop, by far, is the best smoke shop on island! So much to choose from, such great deals and awesome employees! Of course, I’ll be shopping there again in the near future. Go right now and check them out, you won’t be disappointed!!...

if you need a good head shop, go to Choke Smoke and Towns cheapest vapes. When arriving at pipeline, we specifically asked for the most affordable stuff we were looking for, due to us needing it for a short time and not needing quality. Both employees proceeded to try to convince us to spend as much money as possible, and treat us like tourists who had never been to a head shop before. After ringing up a lot more money than we realized, we found they had a shelf behind us with discounted items and cheaper items, that they never mentioned the entire time we were there repeatedly asking for affordable products. they're specifically trying to get as much money from us as possible, not trying to give good business. We didn't feel like we were treated...

Bought a piece that was defective. I noticed it had a small hole in an ash catcher's stem when I used it, clearly a production mistake. When I brought it back to swap it out for a functional one, the staff tried to make it seem like I had broken the piece. Typical mainland business style of accepting no responsibility. Cheap, poorly made Chinese glass combined with horrible customer service showed me they are more focused on short term profits than long term customer satisfaction.

Prices were cheap, but you get what you pay for. I learned my lesson and won't...