Kim and Ashley at the front desk were so kind! Very excited to meet our dog and us too! They are genuine and kind and so helpful. She gave us a map of the place and put us in a room next to a grassy area since we had a dog with us.

Our room was huge I walked in and almost thought we had paid for a suite but it was just one large room! So spacious and included a table with two chairs, several places to put luggage or could be used as extra seating, the bathroom had a night light feature and a HEATER! We also loved that the room included a microwave and fridge which not everyone offers anymore. Everything was extremely clean, water was hot and there was good water pressure too!

They had several vending and ice machines so no one had to walk far at all for these amenities. We LOVED the dog park! It was amazing to have a double fenced area on site where our dog could run around off leash, especially since we didn't play much with him in the hotel room (he gets rowdy and barks when we play!).

Sam at breakfast went above and beyond to make our time there spectacular. She hand makes the cinnamon rolls at 4am every morning. The breakfast was easily the best I’ve had at any hotel ever!! Sam also made waffles for me, cleared our plates when finished, and she even wrapped up my extras to bring back to the room!

Everyone here was so helpful and accommodating and just over the top genuinely friendly. This is probably the best experience I’ve ever had at a hotel (and I’ve traveled to 21 different countries and many states). Plus for the price you honestly can’t beat it.

The location was very close to downtown and the national park (5-10 min depending on traffic), but it was out far enough that parking and over crowing wasn't a concern at all. Several fast food places and gas stations down the street, and very easy access from the highway.

I just can't say enough good things about this place. If you come to Hot Springs, choose to stay here!!!