American Stonecast, LLC — Attraction in Houston

Told Kieron I NEEDED these to be ready Saturday, my contractor only had me on his schedule for 2 days. He said they would be ready. Called Saturday and was told they were "ready" but couldn't be used because they were too soft, needed to cure a few more days. WTH?! American Stonecast doesn't care about your schedule, just your money. Now we have to reschedule to get our job completed and on top of that they screwed up on the color! REPLY TO RESPONSE: He is lying about delivery time and I have documentation to back me up!! Bricks were picked up on Monday. Contractor was postponed because ur product was not ready Saturday. Replacement bricks Kieron brought me were a completely different PRODUCT from what I ordered, bricks were 3 TIMES the size! Another WTH?!! I ended up buying some concrete paint and corrected the color of the original bricks myself. Thanks so much for allowing me to keep those(sarcasm)! I hope the paint will not require maintenance. Totally astounded by their...

I have passed this business for almost 20 years on the way to and from work. When we flooded in Harvey our fireplace needed to be redone. I am so glad that I popped in and talked to Ted. He took the time to explain everything to my husband and I and we decided right away this was the company for us. I am in love with my new fireplace. The men who installed it were fantastic (Manual, Oscar & Juan). They went the extra mile to keep my home clean and did a very thorough clean up afterwards. I cannot say enough good things about...

Working with this company has been the worst experience I have ever had. The communication was terrible; I had to reach out to them repeatedly and hound them for responses. My final piece is why I'm writing this review. The finished product had casting lines, air bubbles, altered parts of my original sculpture, and cracks. I'm now forced to do more extensive work on the piece and am very unhappy with the sculpture now. I will never recommend them to...