Ace Electronics — Local services in Houston

Needed quite a variation of parts, they had everything I expected they would, there was a very specific bulb, but they cant be expected to stock every bulb ever made, the help was effective, they expect you to have some level of knowledge of what you want, which I understand. I ended up having to come back because I did not know one variable about a part ( A/C vs D/C ) but at least I was informed that the part was non refundable if I bought it. Turned out the product he suggested was the one I needed anyway. The layout of the store is tricky to learn, its small but so are the parts, there are signs, and everything if grouped well. I will go back, I read the previous reviews, I think some people who weighed in may have been expecting the type of service you get at best buy, people just walking around to help, its a small business, the people who help you also ring you up, pull stock, and do research for people, so if there are 9 people in line you might have to wait 2-5 minutes,...

I have been a returning customer at this store for a few years now; however, I will never go back to this store again. The customer service has been absolutely terrible since my second visit. An earlier review states that ACE is "either a hit or a miss when it comes to customer service". They are completely correct, but for the most part it is a miss. For example, I went into ACE Electronics today to purchase a couple of 3.5mm stereo connectors and a XLR/TS impedance transformer. I could not find the transformer, so I asked for assistance. The employees were extremely rude and started to talk amongst each other while I was halfway into asking my question; furthermore, when they finally acknowledged my questions, most of the employers answered my detailed questions with non-detailed, single word answers (yes, or no) before walking away. If you get irritated by unprofessional businesses and bad customer service, avoid this store...

This store is well laid out and the inventory is well-maintained. All the stock is clearly labelled and well-organized. My hobby is DIY loud speaker building and I was looking for the parts needed to build crossover circuits. So I was happy to see a good selection of non-polar electrolytic capacitors ranging from less than one to a few tens of microfarads. Likewise a good selection of 5-watt resistors in the range of less than one to a few tens of ohms. Prices are very reasonable.

I was disappointed that they don't have inductors in the range of a few millihenrys, but they do have the magnet wire you'll need to wind your own. I bought a one-pound spool of 20 ga for less than $20.

I had no problems with the...