Aso Rock Market- Houston — Attraction in Houston

WHY 🤔 IS IT WHENEVER I GO TO ASOROCK RESTAURANT.. CERTAIN AFRICAN LADY.. WORKING TODAY.. WHENEVER SHE'S WORKING..I GET TO THE REGISTER TO PAY FOR WHAT I ORDERED.. AND I MENTION THAT I LOVE PUFF PUFF AND SHE CHARGE ME FOR PUFF PUFF.. AND I DIDN'T ORDER THAT SHE JUST TAKE IT OUT OF MY MONEY..THEN I ORDERED RICE 🍚 SMALL TONIGHT.. GAVE HER 5 DOLLARS.. SHE TELLS ME THAT SHE DOESN'T HAVE ANY COINS TO GIVE ME MY CHANGE BACK.. WHAT DO I WANT TO DO.. WHAT DO SHE MEAN BY THAT.. THIS IS A BUSINESS LADY.. YOU DON'T HAVE CHANGE TO GIVE YOUR CUSTOMERS.. PAYING FOR THERE FOOD..IM SUPPOSED TO JUST ALLOW HER TO KEEP MY CHANGE CAUSE THE RESTAURANT DON'T HAVE ANY CHANGE TO GIVE Y'ALL CUSTOMER MONEY BACK..I LOVE THE RED SAUCE STEW 🍲 AND RICE 🍚.. CONVENIENT WHEN I AM IN TOWN NEXT TO THE HOTEL 🏨 IM STAYING AT.. BUT I DON'T THINK 💬🤔 I WILL BE PATRONIZING.. ASOROCK RESTAURANT ANYTIME SOON AGAIN..... STAFF WORKERS CANNOT JUST KEEP YOUR CHANGE OR MONEY BECAUSE THEY DON'T HAVE CHANGE TO GIVE BACK TO CUSTOMERS... JUST BECAUSE I SAID I LOVE PUFF PUFF.. DOESN'T MEAN I ASKED HER TO GIVE ME PUFF PUFF AND ADD IT TO MY ORDER AND BILL WITHOUT ASKING HER CUSTOMER DO I WANT TO ORDER PUFF PUFF.. SHE DEFINITELY NEEDS MORE TRAINING AS A SERVER AND CASHIER .. WORKING WITH CUSTOMER'S. UNPROFESSIONAL CUSTOMER SERVICE.. UNACCEPTABLE.. KEEPING MY CHANGE.. WHAT EXACTLY IS SHE'S DOING... KEEPING CUSTOMERS EXTRA CHANGE.. FOR HERSELF.. ADDING OTHER FOOD TO MY ORIGINAL ORDER THAT I DIDN'T ORDER.. AND CHARGING ME FOR THAT WITHOUT MY PERMISSION... LOOKS LIKE SHE'S STEALING EXTRA CHANGE AND MONEY FROM HER JOB..IM A PROFESSIONAL PRIVATE INVESTIGATOR LLC.. SOMETHING ISN'T RIGHT WITH THAT LADY..IM VERY OBSERVANT AND NOTICE THAT SHE DOES THAT EACH TIME SHE SERVE ME AS A CUSTOMER.. MAYBE SHE DOES THAT TO...

I usually don’t leave negative reviews, but I feel compelled to share my experience because this is the second time I’ve encountered very poor customer service at this store. When customers visit, we are not looking to argue or cause trouble; we simply want answers to our questions and a better understanding of what we are buying. Today, I went to the store to purchase some food, and unfortunately, the employee who was working was extremely rude. When I asked him a simple question, he raised his voice and yelled at me for no apparent reason. This type of behavior is unacceptable, especially in a customer service role If someone has a short temper or struggles to interact with customers in a polite way, they should reconsider whether a job in customer service is the right fit for them. This isn’t the first time I’ve experienced this kind of treatment at this store. On my previous visit, I noticed a similar attitude among the staff, which was very disappointing. It’s upsetting to encounter employees who seem to have a negative attitude toward customers, as it creates an uncomfortable atmosphere for everyone involved. In contrast, I have visited another location in Dallas where the staff was genuinely friendly and eager to help customers. They made the shopping experience enjoyable and welcoming. Unfortunately, the situation at this Houston store is quite different. It feels like many of the employees here have ongoing conflicts with customers, which is very concerning. As a responsible customer, I believe in treating everyone with respect and kindness, and I hope that management will take this feedback seriously to improve the experience for everyone who visits the store. We all deserve to be treated well when we...

I recently visited this store a day before Thanksgiving to buy plantains. As soon as I entered, my 2-year-old son sensed the smell of food and expressed his desire to eat. The store has a restaurant area, so I asked for pasta. Before she served it, I noticed that the staff member was rude and impatient. Despite this, I asked her twice if the pasta and meat were spicy, and she assured me they were not. I made sure to clarify multiple times because I know that Nigerian food can sometimes be spicy. I even mentioned that the food was for my son, not for me.

Afterward, I sat down to feed my baby, but on the first try, he complained and refused to eat, asking for water instead. I decided to taste the food myself, and found that it was indeed spicy. I calmly approached the lady to explain that my son couldn’t eat the food because it was spicy. To my dismay, both she and another staff member looked at each other and started laughing. I asked if it was a joke to see us in that situation, and the lady who served me replied, “I’m not laughing at you; it’s just that the food is not spicy for me.”

I was shocked by their insensitivity and stupidity. I just want to make sure you all know this: I could easily sue you for your irresponsibility and likely win. Many people would be desperate for the job that you seem to undervalue, as your attitude suggests a dislike for what you do and the opportunity you have. I hope you never find yourself in the same situation that I and his father faced when I tell him...