La Sierra Home Furniture — Attraction in Houston

I really liked this store and the customer focus these guys provide. I bought furniture from Ashley, Star furniture and Rooms to go earlier. I admit I had good experience with all these stores, but I had much better experience at La Sierra. I have ordered the dining table set and bed for my guest room. I ordered from the catalog I was shown and was really hesitant at first since, I never like to buy furniture without actually seeing it physically. But they made this easy for me by showing their existing furniture from the same manufacturer and helping me know what color I would be getting and stuff. They let me take my time, and never rushed me into anything. I mean not hours or days, it took me 3 weeks to come to a decision and place an order with them. I have compared prices from other stores and the bed I ordered was made by Ashley, so I took a look at that in one of the local Ashely stores. Finally I decided to place the order and they gave me a good discount. Especially this is a comparatively smaller furniture store than these chain stores, I was still in a little doubt about the delivery and how long they might end up taking. It all went well, the guys delivered took really good care while assembling the furniture. I'm impressed with the service and product these guys offered me in my price range. I sure will refer them to my friends and family. Thank you La Sierra, it is tough to find a good furniture store with this customer service. Note: I was not paid to write this review, nor I'm related to these guys in any way other than a happy customer. Please feel free to shoot me an email if you have any...

If I could give 0 stars, I would because my experience at La Sierra Furniture has been horrific. I purchased a whole bedroom set over 2 months ago and got everything delivered except for my dresser. At the time of purchase, the sales person “Osmin” told me that the worse case scenario would be 1 month for the dresser but it’s been over 2 months with no update. I understand things can be delayed but to not even receive any sort of update is absolutely ridiculous. I’ve called several times to get an update but no one can seem to tell me where my dresser is or when it would be arriving. Every time I spoke to Osmin, he said he will call me back which NEVER happened. He was very nice the day I purchased everything but after I paid, he could care less if I received all of it. I just purchased a new home and had a whole bunch of unpacked boxes everywhere because I didn’t have my dresser. This will be my first and last time purchasing from La Sierra Furniture. They are very unprofessional and don’t...

Me and my husband were indecisive if we wanted a sectional or a sofa and a love seat. He found La sierra furniture and he saw it had a 5 star rating so we decided to check it out. Gabriel was the one to approach us as soon as we walked it. He has such an awesome customer service attitude. He made our buying experience smooth and he was awesome in helping us decide what we really wanted. He walked back and forth, back and forth to explain in detailed how the sectional would look. He was so patient with us, and this was very important to me because I was almost 9 months pregnant and very hormonal and tired. I love my recliner sectional. I also saw this dresser for my daughter while I was there that I really liked. We got an awesome deal, prices are affordable and the furniture looks very durable and gorgeous. I loved the experience I had with La sierra home furniture, it's not your typical small furniture store. Thank you so much Gabriel, his brother and the...