Huzzy’s — Restaurant in Houston

I went into Huzzy today 3/27/2024. I called my order in before I got there. When I picked my order up, the lady in there was RUDE. She had a attitude because I had 2 orders of cabbages and she put them in one container. So, when I asked for them to be separated she said you do know you are getting more this way. I didn't care because I was ordering for me and someone else. I left there and wasn't gone for 20 minutes opened my food and it was a bug in both of my cabbages. I called and a man answered and I told him what happened. He gives my this whole story about people do stuff to get money or to get over on people and businesses. That rubbed me they wrong way I'm not talking about people I'm talking about me. I was told I couldn't get my money back but I can get an exchange. He told me that once you leave you can't get either money back or exchange; he kept accusing me of trying to scam him and get over on him. He goes on to say that I had bugs in my car and that's where the bugs come from. I went back showed them the bug they were refusing me of a refund but wanted to give me more cabbages. Like who wants more bug infested cabbages. I ordered patties and they were hard so I didn't even eat those. He lied like the health department comes every month to check there restaurant for bug and etc. Long story short spend your money somewhere else. Go somewhere the atmosphere will be cleaner looking as well as the owner or worker will have a better attitudes and definitely will have GOOOOOOOD food. The cabbages don't even give jamaican at all, they were plain and didn't have any flavor. The inside of the building is not inviting and the owners are not welcoming at all. DO NOT SPEND YOUR MONEY HERE YOU WILL EAT BUGS.....AND GET TALKED TO WITH DISRESPECT WHEN YOU LET THEM KNOW ABOUT IT.

UPDATE ON THE REPLY:

One thing for sure you know this has nothing to do with a container. I asked for 2 separate orders so why put all my food in one container. She separated the orders with no problem the real problem here is you are cooking bugs in your food. One thing about pictures they don't lie. Then, your reply to my review shows alot about you and your business. IT IS TRASH THE FOOD IS NO GOOD AND WHAT I EXPERIENCE TODAY IS JUST RIDICULOUS AND IM SURPRISED YOUR DOORS ARE STILL OPEN. Instead of replying to me you need to be cleaning that place up because the health department and inspectors are on the way. I don't play about stuff like that when it...

First time ever in my life I'm disappointed in a Jamaican resteraunt. I decided I didnt want to drive an hour across town to my favorite Jamaican resteraunt "Golden Krust" by NRG stadium. Now I'm regretting it. #1 they had no veggies patties only beef and chicken. #2 Menu is a dry erase board with no pictures of the food. #3 The news on the TV was blasting about a shooting totally killing my vibe.

I was looking for Jamaican music. Heck if you got cable pull up youtube I dont care.

I over looked the stain on the table cloth because they have plastic over it and the plastic cover looked clean.

I ordered the veggie plate and I hate 🥕 but they didn't tell me what was in it and I didn't ask so who fault is that?

Normally when I order a veggies platter from a Jamaican spot anywhere in the country I get potted, yams, plantains. But nope none of that hear.

I was dining in and no one seated us so I asked and they told us sit anywhere. Once the food was ready it was bagged as a to go order so I accepted that as my sign to leave the non festive environment.

They also offered me nothing to drink, my 6 year old kept screaming he wanted French fries 🍟 and they offered no alternative.

The 1 exposed fork they provided was dirty so the nonchalant lady behind the counter noticed I was looking for a trash 🗑 can and asked to see the fork. They just both stared at the dirt on it as I walked out with my son.

I just got home expecting to be slapped in the mouth with that Jamaican seasoning we all love. NOPE 🙅🏻 BLAND. THEY CANT BE JAMAICAN WITH FOOD THAT TASTE LIKE WATER.

I will never go back again. I am left to season my own food and what a waste of time I cant get back.

Lesson learned...make the drive to Golden Crust! No wonder the place...

I've ordered from this place two times through door dash and 2 times through pickup.

On this past Friday, I placed a call in order for a small oxtail plate which is $15.99 and a meat pie and when I left I kept wondering how did it come out to $24 plus. I said, well maybe I overlooked the prices. Well I placed another call in order on today for a small oxtail plate, only to realize when I had left the place, my bankcard was charged $21.34. So, I called the guy back and asked how much is a small oxtail plate and he said $15.99, I said, well you all just charged my card $21.34, he then asked what else did I get, and I said only a small oxtail plate as I ordered via the phone. He says he isn't sure what happened although he was the one that rang me up. Then he stated, he didn't make and small oxtail plates on today, which means he took it up on his self to upgrade it to a large plate without asking me. Then he proceeded to say that he wasn't going to sit up there and go back and forth with me about an extra $3 and I stated it is my hardworking money and after realizing, he charged for the large plate on this past Friday as well without my knowledge. I've been overcharged twice which is very unacceptable after I was just mentioning to my friend on this morning how delicious their food is. I'm done and I will continue to provide my services to cool runnings as they treat me right. I only tried huzzys because it is near my neighborhood but I'm done. I work extremely too hard to be disrespected in the manner in which I was by the guy at this place. Please ask for prices and please check your receipts prior to leaving. Also, please confirm your orders prior to paying for anything. I'm...