Planet Fitness — Attraction in Houston

So I just left this location and I was a previous member of Planet Fitness prior to joining this location when they 1st opened a few months ago. With that being said I was told today for the very 1st time that I couldn’t have my gym bag on the floor when I workout 🤷🏽‍♂️ Of course when I inquired as to why I was given some lame illogical excuses. I asked to speak to the person who runs the gym. I guess everyone there is the manager. But one young lady (with a very short haircut) claimed she ran the gym and that it was her gym🤔 Naw! I instantly knew conversing with her was not going to lead to a positive solution. I asked who was the big boss and I was told that his/her information couldn’t be given out (The District Manager). I’m like well just cancel my membership. I mean some so called rules are plain ridiculous and not thought through. I have been working out since I was 14 yrs old at different gyms for over 4 decades and this is the 1st time I’ve ever been told, Sir you can’t have your gym bag on the gym floor when you workout for safety reasons (one excuse I was told). 🤦🏾‍♂️ The rule is posted and we don’t know why it wasn’t enforced by previous management 🤷🏽‍♂️ they said. I’ll do one better. It’s clearly a stupid misleading rule posted or otherwise previous management would have been eager beaver to enforce it. Where does it even say in the contract that you must put your gym bag in a locker. I recall the older period where Planet Fitness didn’t allow you to bring your own workout equipment into their gym. That made a little bit more sense I guess 🤔But not being allowed to have your gym bag while you workout🤦🏾‍♂️ STOP IT! I have another gym membership at LA Fitness where having a gym bag is not an issue at their establishment so this incident today with Planet Fitness is no real set back just a minor annoyance. One last thing, Young lady with the very short cut don’t think I didn’t catch your smug little comment. I just decided to take the high road sister.👍

Thats a pretty lame excuse for “Safety”🫤 To Keep people from tripping over a drawstring backpack (bag)🤔 I wonder why other gyms don’t have such a ridiculous rule in place? Probably because it’s not warranted. But hey if you wish to lose money over something so ridiculous...

Jonas...... hey Jooooooooonas..... Jonas? Answer # 1 "Oh he's at lunch" Answer # 2 "Oh he just stepped out" Answer # 3 "Oh he will be back at 3:30 pm from his lunch" Answer # 4 "Call at 3:30 Oh he will be back at 4:20 pm from his lunch"

2 guys and a girl gave me these answers on the very same day.

We walked in and met a guy in the front and he said the Manager Jonas would come in at 12 pm. Okay! Can he please call us back? The guy very happily gives me sticky notes and takes my information down. An hour passes..... 2 hours pass (Past 12 pm), no call returned. I call them and I am told he is out for lunch. Uhuh!

Should a manager be taking his lunch for 2 hours straight? I want a job like that man :) I would sooooo love to have a job where I get paid for eating lunch for 120 minutes straight wow....

They never return your calls. You walk in, you leave your number, you call them MULTIPLE times but to no avail. Wow..... are these your employees afraid of a customer asking for the manager Jonas??? Every one of your employees is a complete liar lemme tell you. You don't discipline them much dude now do you?? What kind of a manager are you buddy :) Planet Fitness is a franchise and so every other owner runs them the way they wanna run it. This particular location deserves the sub-standardest Planet Fitness award. Complete lack of customer skills. The only reason I was interested in this location was its closeness to work. You just lost 2 Black Card members bro. Me AND my roommate. We are taking our business elsewhere.

Please stay away from this location. Oh and Jonas...... enjoy your lunch ;) I hope you read this review if you ever decide to come...

I've been going to this Planet Fitness for about a couple months and to be honest, it's been a bit of a mixed bag. On the one hand, it's a convenient place to get a workout in, but on the other hand, there are some serious issues that need to be addressed.

First of all, the cleanliness of the gym is pretty lacking. Machines aren't wiped down after use, and the sweat and stench that lingers can be pretty overwhelming. The men's locker room is especially bad - it's like a toxic wasteland in there. And don't even get me started on the people who vape and smoke in the locker room. It's disgusting.

Another thing that's pretty frustrating is the way people treat the equipment. I've seen people drop weights like they're going out of style, and it doesn't seem like the staff cares. The noise is loud, and it's just a matter of time before something breaks. ( Which cables and machines have been put out of order signs on multiple times because of it. ) And when I see weights just lying around on the floor, I take it upon myself to pick them up and put them back where they belong. I mean, come on, can you at least enforce some common manners?

And I’ve seen employees or managers call people out for some pretty small thing like what they wear like beaters, crocs, and muscle shirts honestly, it seems like a pretty minor infraction compared to some of the other stuff that's going on in the gym. I mean, if they're really concerned about safety, maybe they should focus on the people who are dropping weights and damaging equipment, which could lead to other members...